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    Customer Service/Collections Representative - Whiteville, United States - CornerStone Staffing

    CornerStone Staffing
    CornerStone Staffing Whiteville, United States

    4 weeks ago

    CornerStone Staffing background
    TempToFT
    Description

    CornerStone Staffing has teamed up with a financial institution to seek out a team of Customer Service Representatives for their collections department in Whiteville, NC.

    If you are trying to make a long-term career move, APPLY TODAY

    Job Title : Customer Service/Collections Representative

    Location: Onsite in Whiteville, NC

    Starting Pay : $15/hr. ( $22 /hr. once hired on )

    Schedule Availability :

    Monday Friday: 8 AM 9 PM (8-hour shift assigned)

    Rotating Weekends:

    Saturday 8 AM 2 PM

    Sunday 12 PM 6 PM

    Possibility for mandatory overtime at the end of the month


    Once Hired Permanently:

    • GREAT bonus incentives
    • Exceptional benefits including 401K with a 6% match and pension plan
    • Paid time off
    • Option to go HYBRID if maintaining excellent attendance record and meeting KPIs


    Job Duties:

    • Meets performance expectations for collection efforts for assigned accounts
    • Provides exceptional customer service
    • Negotiates payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
    • Documents all collection efforts for each assigned account in accordance with established procedures

    Requirements:

    • GOOD job stability is required
    • 1+ years of customer service experience
    • Previous experience in a Call center

    Application Process Includes:

    • Fingerprinting
    • Client Interview
    • Background Check


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