- 1-2 years working in a customer facing position, particularly in a service department
- Exemplary customer service skills
- Strong attention to detail and prioritization
- Ability to multitask and work well under pressure
- Relationship focused approach to customer service
- Passion for bikes and getting people back in the saddle
- Impeccable communication skills, especially under pressure
- Sales experience, articulate, highly congenial/people person
- Working knowledge of apps (Shopify, Zendesk) and cloud based software (Google suite)
- Ability to ascend / descend ladders
- Ability to bend, stoop, crouch, kneel, walk, stand, and sit for extended periods of time, up to 8 hours / day
- Ability to lift, push/pull, leverage and carry 65+ pounds without assistance
- Proficient manual dexterity required while using a variety of hand tools and other equipment
- Proven passion for customer satisfaction in the retail bike industry
- Strong diagnostic knowledge of RPB mechanical and electrical systems
- Maintained an elite and positive customer experience by ensuring customers are being greeted with energy, enthusiasm, and genuine care
- Gained superior product knowledge to effectively educate customers and advise appropriate level of parts and service
- Set, confirmed, and prepared appointments for customers with confidence and professionalism and prioritized service appointments based on customer needs
- Communicated frequently with supervisors, mechanics, and spare parts associates to ensure timely completion of work
- Efficiently determined recommended levels of service and replacement parts and drafted clear and concise work orders to ensure proper delivery for both the customers and mechanics
- Additional duties and overtime as required
- Results-Driven, we aim for success each day and lead the charge towards a sustainable future
- Accountable, we take ownership, bias to action, seek and provide feedback
- Diverse, inclusive of experiences, backgrounds and skills, we value every voice
- Innovators, we challenge ourselves and the status quo, we are original
- Customer driven, completely, we do the right thing for our riders
- Approachable, kind, we collaborate and are always willing to help
- Learner, we grow our skills, we are humble and seek to improve
-
Service Support Field Advisor
1 week ago
Rivian Seattle, United StatesAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting wh ...
-
Client Advisor
1 week ago
Bessemer Trust Seattle, United StatesJob Summary: · The Client Advisor is responsible for developing and maintaining client relationships through proactive client communication and the coordinated delivery of services to individuals, families, trusts, and foundations. The Client Advisor acts internally as a liaison ...
-
Assistant Public Disclosure Officer
1 week ago
City of Seattle, WA Seattle, United StatesThe Seattle Fire Department is seeking an Assistant Public Disclosure Officer (Administrative Specialist III). This position is responsible for responding to formal public disclosure requests and ensuring compliance with Department records management practices. The position repor ...
-
Assistant Director Of advising
1 week ago
University of Washington Seattle, United StatesAlthough open until filled, priority application date is April 12, 2024. · As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication ...
-
Senior Corporate Counsel
1 week ago
Amazon, Inc. Seattle, United States· Amazon's Legal Department is looking for a talented commercial lawyer to fill the position of Senior Corporate Counsel - Data Center Leasing and Colocation. The role will support Amazon Web Services (AWS), a dynamic and rapidly growing business within AWS is at the forefront ...
-
Legal Liaison for Enforcement and Claims Advisor
3 weeks ago
City of Seattle, WA Seattle, United StatesThe Seattle Department of Construction and Inspections (SDCI) is seeking a Strategic Advisor for its Code Compliance division to work as the legal liaison in enforcement cases and as the law/rule-making/claims advisor for the department This position is a key advisor to the Divis ...
-
Assistant Service Operations Manager
1 week ago
Rivian Seattle, United StatesAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting wh ...
-
Graduate Academic Advisor
1 week ago
University of Washington Seattle, United StatesAs a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. · UW faculty and staff also ...
-
sr retail public health advisor
3 weeks ago
Starbucks Seattle, United StatesNow Brewing - Sr. RETAIL PUBLIC HEALTH ADVISOR #tobeapartner · From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordi ...
-
Client Advisor
1 week ago
Valentino Seattle, United StatesWHY WORK FOR VALENTINO · A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. · WHAT WE BELIEVE IN · Maison Valentino believes in a colleague-centric approach, where our contribu ...
-
Employee and Labor Relations Advisor
3 weeks ago
City of Seattle, WA Seattle, United StatesOriginally posted in January 2024, this position remains open until filled. While previous applicants need not reapply, first consideration will be given to those who apply by May 28, 2024. · Seattle Public Utilities (SPU) is seeking a passionate and experienced Employee and Lab ...
-
Client Service Specialist-CRMG-AHT
1 week ago
BRP Group, Inc. Seattle, United StatesAHT Insurance is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Ris ...
-
Corporate Counsel, Patents, IP Operations
1 week ago
Amazon, Inc. Seattle, United States· Amazon's legal department is looking for an experienced patent attorney to support AWS and our growing portfolio of machine learning products and services. If you have a passion for new technology, this is the place for you. As a member of the patent team, you will directly in ...
-
Service Manager
1 week ago
George Gee Automotive Seattle, United StatesElliott Bay Automotive is a dynamic and innovative automotive dealership dedicated to supplying the Seattle Metro with off-road vehicles. With a commitment to quality and performance, we're shaping the future of off-road transportation. · As the Service Manager at Elliott Bay, yo ...
-
PSA - Security
1 week ago
Amazon, Inc. Seattle, United States· Amazon Web Services is leading the next paradigm shift in computing and is looking for a world class candidate for the role of Solution Architect, Security, within our Independent Software Vendor (ISV) Partners & Alliances business function. · If you have experience in IT secu ...
-
Client Account Administrator
1 week ago
Edward Jones Seattle, United StatesAt Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and wo ...
-
Cashier Receptionist
1 week ago
D.A. Davidson Seattle, United StatesBack to job search · Job Description · Summary/Function: · We are currently seeking a reliable, enthusiastic, organized, and client-service focused Cashier Receptionist to join our branch. As part of a larger branch office, this Cashier Receptionist is primarily responsible for e ...
-
General Counsel
1 week ago
Tasso Inc Seattle, United StatesWe are: · Tasso is a fast-growing Seattle-based startup that delivers at-home diagnostic testing to those who need it most. Tasso was founded to find a better way to collect blood than a painful fingerstick or time-consuming venous draw. Since then, our products have been used in ...
-
Field Parts Advisor IV
1 week ago
Rivian Seattle, United StatesAbout Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting wh ...
-
Regional Health, Safety
1 week ago
Centerline Logistics Seattle, United StatesOverview · The Regional Health, Safety and Environmental (HSE) Advisor is responsible for ensuring compliance of and providing support to Centerline Health, Safety, and Environmental Programs. · Responsibilities · * Ensure that all marine operations are conducted with due regard ...
Service Advisor - Seattle, United States - Rad Power Bikes
Description
ApplyDescription
Why We're Rad (about us):
Rad Power Bikes, America's largest electric bike brand, is on a mission to get people onto bikes that are built for everything and priced for everyone.
We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes.
We are seeking a Service Advisor for our Seattle WA location.Our Service Advisor will be responsible for greeting customers and listening attentively to their needs and requests, monitoring and scheduling appointments, diagnosis and estimating repair costs, selling service packages, building out work orders, delegation of repairs, problem solving concerns and complaints, and follow up with customers to ensure an unrivaled customer experience.
The salary for this role is $22.00/hour, however, we consider several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
Why You're Rad (about you):
Additional Requirements:
You get bonus points for:
Working at Rad is built around our RADICAL values - we are:
Rad Power Bikes is proud to be an Equal Opportunity Employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, you may contact us at or