Office Manager, Residential Life - Normal, United States - Illinois State University

Mark Lane

Posted by:

Mark Lane

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Description

Job no: 518804

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Work type: On Campus

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Location: Normal, Illinois

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Title: Office Manager, Residential Life


Division Name:
Student Affairs


Department:
University Housing Services


Job Summary:


The function of the Office Manager is to manage the operations of a Campus Area Office which is the conduit of the professional, paraprofessionals, and students residing in the area.

Additionally this role is responsible for managing administrative duties for the Area Coordinator, all Residence Hall Coordinators, and Service Area Coordinator assigned to the area.

Including support/secretarial and accurate record-keeping functions such as screening incoming calls, visitors, and mail, composing reports and memos, creating, and maintaining electronic and paper files, scheduling and maintaining event calendars, tracking appeals and project/communication timelines, and assisting with processing student and staff requests.

Management of the area will require the use of judgment and initiative. Excellent knowledge of the residence halls' organization, programs, practices, and procedures is essential to performing duties.


Additional Information:


  • University Benefit Highlights:
  • Health, dental, vision, and life insurance
  • Retirement and supplemental retirement
  • Tuition waiver benefits are available to staff as well as their eligible dependents.
  • Paid holiday/administrative closures during Thanksgiving and Winter Breaks
  • Paid vacation and sick time
    Salary Rate / Pay Rate:$ $19.15 per hour

Required Qualifications:


  • High school diploma or equivalent.
  • Two (2) years (24 months) of work experience comparable to the third level of this series. This includes work such as performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database and software packages. Knowledge of the organization, programs, practices and procedures of the unit is central to the performance of the duties.

Preferred Qualifications:


  • Detail oriented, proficient in data entry, word processing, filing systems, telephone, Windows-based programs (preferably accounting, word processing, and spreadsheet programs).
  • Outstanding communication and customer service skills are required. Ability to compose letters, memos and other general business correspondence also required.
  • Ability to maintain and organize accurate records
  • Ability to meet deadlines while working under pressure and be flexible with job priorities.
  • Must be able to work independently as well as a part of a team.
  • Ability to prioritize numerous projects with a variety of constituents and timelines.

Work Hours:

8:00am to 4:30pm, Monday through Friday. Limited nights and weekends may be required.


Functional Expectations:

Must be able to complete the following with or without a reasonable accommodation:

  • Effectively communicate on a daily basis.
  • Move about in various locations across campus as needed to complete day-to-day work.
  • Remain at a workstation for extended periods.

Proposed Starting Date:

June 2024


Required Applicant Documents:

Resume
Cover Letter
Reference List


Optional Applicant Documents:

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity


Special Instructions for Applicants:


College transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date.

In order to be eligible for Veteran's Preference points on the exam, appropriate military service documentation, such as a DD-214, may be faxed, mailed, delivered to Human Resources in order to receive the maximum eligible points:


Fax:
, Attn: Breanna Crippen


Address:
Illinois State University

Human Resources
Campus Box 1300
Normal, IL

This position is represented by AFSCME Local 3236-Clericals.


Contact Information for Applicants:

Breanna Crippen
Human Resources


Important Information for Applicants:

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at


Application Opened: 05/15/2024 04:05 PM CST


Application Closes: 05/29/2024

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