Dog Bather/dryer Groomer - Wayland, United States - Pet's Amore LLC DBA EarthWise Pet

Pet's Amore LLC DBA EarthWise Pet

Verified Company

Wayland, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

401(k)
Employee discounts
Flexible schedule
Training & development

General Description
An EarthWise Pet Bather provides exceptional bathing and grooming services while ensuring pet safety.

It is responsible for providing outstanding service through friendly engagement with our guests in order to assist in finding healthy solutions for their pets.

Duties
The general duties of a EarthWise Pet Bather, include but are not limited to:

Completes grooming services such as, but not limited to brushing, bathing, conditioning, teeth cleaning, ear cleaning, anal gland expressions, and nail trims.
Ensures the wellness and safety of pets at all times.
Develops longterm relationships with customers by understanding their needs and recommending products and services that will keep their pet healthy and happy.
Acts as a community outreach liaison to attract new customers to the store.
Must have the ability to bathe all breeds, use correct products dependent on fur type, and the owners' recommendations.
Works in an organized and hygienic manner. Keeps work area and kennels free of hair and clutter and sanitizes tools and compartments between pets.
Interacts with management and coworkers in a manner to make sure the salon runs smoothly and meets the highest expectations of service and product quality.
Schedules appointments with customers around their schedule to ensure a great customer service experience.
Identifies health issues or concerns in pets, such as ear infections, skin conditions or tooth decay and informs the pet owner and Salon Manager of any observations.
Communicates with the Groomer and Salon Manager to correctly bathe and brush the pet in alignment with the customers' requests.
Completes and maintains customer information and necessary forms as required to document accurate pet history.
Facilitates and handles the pet for the duration of the bathing process to contribute to an efficient grooming appointment.
Dries the pets while operating a high velocity dryer and/or a standing dryer as directed.
Assists The Salon Manager to maintain inventory by reporting stock levels.
Interacts with Manager and coworkers in a manner to make sure the salon runs smoothly and meets the highest expectations of service and product quality.
Performs routine cleaning to maintain the grooming environment.
Assists store team members during grooming downtime.
Schedules appointments with customers around their schedule to ensure a great customer service experience.
Completes and maintains customer information and necessary forms as required to document accurate pet history.
Adheres to all Earthwise Pet's safety standards, rules, and procedures.
Performs all other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Positive, helpful attitude
Passion for pets
Inquisitiveness and desire to learn
Promotes a positive team environment by sharing knowledge and educating other team members. Engages with team members in a positive, professional, and supportive manner
Highly accountable and has integrity

Education and/or Experience

High school diploma or general education degree (GED); in addition to a minimum of 2 years of grooming experience; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in oneonone and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Computer Skills

To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity. The individual must have the ability to enter information correctly in a computer system.

Other Qualifications

Grooming certification is preferred from the National Dog Groomer Association of America.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items up to and over 45 pounds. Specific vision abilities required by this job include close v