Credit & Collections Clerk - La Porte, United States - Acuren Inspection, Inc.

Acuren Inspection, Inc.

Verified Company

La Porte, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary:
Acuren Inspection is currently looking for a remote Collections Clerk to support our US operations.

Responsibilities:

Monitor and manage a portfolio of accounts to ensure timely payment and minimize delinquency rates
Conduct all customer contact in the spirit of providing friendly, courteous service
Maintain accurate records of collection activities, including customer contact details, payment arrangements, and collection notes
Answer customer questions regarding their account status and billing issues
Research disputes/short payments on customer accounts
Liaison with billing admins to resolve billing errors and credit memo requests
Recommend credit holds for delinquent accounts
Identify bad debt balances based on company policy
Provide regular updates to Office Managers and Controllers of AR delinquencies
Identify and propose solutions to increase the effectiveness of processes and procedures
Support local offices with dunning letters
Prepare and distribute customer statements
Support other areas of accounts receivable as needed

Requirements:

High School Diploma

years of experience with AR Collections

Ability to professionally and effectively build relationships
Demonstrate excellent oral and written communication skills
High degree of accuracy and attention to detail
Basic proficiency in MS Outlook, Word, Excel, Teams, MAS 500, Additional Acurenspecific systems, Additional clientspecific systems
Experience working in an industrial environment would be considered an asset

Benefits:

Competitive salary
Medical, dental, vision, and supplemental insurance
401K Plan
Paid Holidays
Paid Time Off

Company Overview:

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures.

Committed to delivering a _Higher Level of Reliability_, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries.

Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world's largest industrial segments.

Acuren is a market leader.

Our formula for success is straightforward:
be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders.

Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees.