Kaminski Chophouse Host - Wisconsin Dells, United States - Chula Vista Resort
Description
The job of the Chophouse host is to welcome patrons, seat them at tables or at the bar, and help ensure quality of facilities and service.
Other duties include, but are not limited to:
- Answer telephone calls and respond to inquiries or transfer calls.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Greet guests and seat them at tables or in waiting areas.
- Inform patrons of establishment specialties and features.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Operate cash registers to accept payments for food and beverages.
- Prepare cash receipts after establishments close, and make bank deposits.
- Provide guests with menus.
- Receive and record patrons' dining reservations.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
- Take and prepare togo orders.
Experience:
Preferred
- 1 year experience working in a fine dining restaurant
Skills, Knowledge, Abilities:
The ability to work with other people effectively and with other staff positions is important. Must be trainable and take instruction to learn position. Have a good attitude toward job as well as guests. Must always appear polite, concerned, with best guest interest in mind.
Physical Requirements:
- Must be able to lift 20lbs.
Body Positions:
Standing for an extended period of time.
Body Sense:
Have full use of eyes and ears, full power of speech.
Body Movements:
Walking, turning head and torso, bending arms, wrists, and fingers.
Mental Requirements:
Mathematics:
Must be able to do routine math calculations.
Language:
Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.
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