Director, Customer Operations - Grand Rapids

We are seeking a Director of Customer Operations to lead and scale our Customer Support organization. This role will have direct oversight of the customer support team and will be responsible for driving operational excellence, team performance, and customer satisfaction. · Lead ...

The Operations · Specialist plays a critical role in driving the effectiveness and efficiency of training delivery across Customer Training & Information Team. · ...

The Operations Specialist plays a critical role in driving the effectiveness and efficiency of training delivery across Customer Training & Information Team. · ...

The Operations Specialist plays a critical role in driving the effectiveness and efficiency of training delivery across Customer Training & Information Team. · This role is responsible for managing scheduling systems, coordinating internal communications, analyzing training data, ...

We are seeking a Customer Experience Project Manager – Operations to lead high-visibility projects where you align cross-functional teams and elevate customer needs. · Leading high-visibility complex customer projects by coordinating across Sales Dealers Operations and cross-func ...

The Operations Specialist plays a critical role in driving the effectiveness and efficiency of training delivery across Customer Training & Information Team. · This role is responsible for managing scheduling systems coordinating internal communications analyzing training data an ...

We are looking for a Customer Experience Project Manager to lead high-visibility projects and align cross-functional teams. · Leading high-visibility, complex customer projects by coordinating across Sales, Dealers, Operations, and cross-functional partners. · Managing open items ...

We are seeking a highly motivated and detail-oriented Customer Operations & Supply Chain Specialist to join our dynamic team. · This role is pivotal in optimizing supply chain processes, · enhancing operational efficiency, and ensuring seamless customer service.Excellent interper ...

We are seeking an accomplished Customer Success and Project Manager to oversee and guide our Solution Operations (Managed Services) practice. · ...

We are seeking a Director of Customer Service to join a growing, multi-state home services organization. · ...

The Director of Commercial Operations will work closely with Sales Directors and cross-functional partners to lead the support functions of the Americas Commercial organization. · ...

+Job summary · Dematic has an immediate need for a Vice President of Services for Lifecycle Solutions & Services (LSS). This position reports directly to the SVP of Lifecycle Solutions & Services and is responsible for the overall operational strategy, performance, and execution ...

+The Regional Onsite Services Manager reports to the Operations Manager and manages multiple Site Engineering Managers located at TGW's U.S. customer facilities within the Regional Manager's area of jurisdiction. · This position also develops and manages key customer relationship ...

This is an exciting full-time direct-hire leadership opportunity for a strategic data-driven professional passionate about elevating customer experience and operational excellence. · Develop and execute a comprehensive strategy for a Customer Service Center of Excellence that enh ...

+Job summary · Venteon is currently seeking an experienced Operations Manager to fill an opening with a Tier 1 Manufacturing Company located near Grand Rapids, MI. · +ResponsibilitiesThe Operations Manager is responsible for continuous improvement in production key measure perfor ...

Job summaryOur client, a respected and growing industrial equipment manufacturer, is seeking a Parts & Service Manager to lead and elevate their aftermarket operations. · This is a highly visible leadership role reporting directly to the President, responsible for overseeing serv ...

We are seeking a strategic Product Manager – ShiptoHome and Omnichannel Fulfillment Experience to own and evolve our endtoend fulfillment capabilities across ShiptoHome instore fulfillment and home delivery. · We require experience as a Product Manager in ecommerce retail fulfill ...

This is an exciting full-time direct-hire leadership opportunity for a strategic data-driven professional passionate about elevating customer experience and operational excellence. · ...

Associates in Store Support positions are responsible for a variety of non-sales functions. · ...

The Regional Onsite Services Manager reports to the Operations Manager and manages multiple Site Engineering Managers located at TGW's U.S. customer facilities within the Regional Manager's area of jurisdiction. · ...