Operations Specialist, Customer Training - Grand Rapids, MI, United States

Only for registered members Grand Rapids, MI, United States

2 weeks ago

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Job summary

The Operations Specialist plays a critical role in driving the effectiveness and efficiency of training delivery across Customer Training & Information Team.

Responsibilities

  • Lead the transition from legacy scheduling processes (Salesforce) to the BT implementation, ensuring minimal disruption and maximum adoption.
  • Partner with the CTI Project Management team to ensure timely and accurate internal communications related to training schedules.

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