Jobs
>
Chicago

    Assistant Director of Conference Services - Chicago, United States - Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Four Seasons Hotels and Resorts Chicago, United States

    2 days ago

    Default job background
    Temps plein
    Description

    About Four Seasons:

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

    About the location:

    Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites: and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

    Raise the efficiency and effectiveness of the day-to-day operation of the Catering & Conference Services Department while personally planning, selling and servicing catering & conference business. In the absence of the Director of Catering & Conference Services, assume full responsibility for the operation of the Catering & Conference Services Department.

    ESSENTIAL FUNCTIONS:

  • In the absence of the Director of Catering & Conference Services, assume full responsibility for the operation of the Conference Services department.
  • Finalize the requirements of personally assigned bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
  • Day to day supervision of the Group, Social & Corporate functions. Including maintaining and monitoring the accuracy and effectiveness of all written communication procedures. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Resumes, Daily Events Report, and Sales & Catering Golden Input Standards and execution of banquet events.
  • Host and ensure maximum effectiveness of Banquet Event Order Meetings, Resume meetings, and participate in the review, audit, and assignment to the Catering & Conference Services Managers of all booking turnovers from the Sales Department
  • Participate in the preparation and analysis of the Catering weekly financial forecast
  • Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering & Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken.
  • Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
  • Make timely and impromptu decisions, which balance client's needs with the financial, safety and staffing goals of the hotel.
  • Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Board of Operations, Planning Meetings, and Menu Tastings.
  • Respond according to the crisis management plan to any hotel emergency or safety situation.
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
  • Will be responsible for selling and accountable for an individual goal in the local catering market.
  • Actively prospect, entertain clients, site-inspections and sales calls, handle inquiries, develop new business and maintain a portfolio of current 'traced' accounts to ensure a full pipeline and ultimately exceed Catering revenue targets.
  • Supervise the execution of banquet events and exceed client expectations and strengthening client relationships at the outset of all events. Review all function space with appropriate banquet staff prior to event and find solutions to the inevitable challenges and glitches that arise while events are on property.

    • NON-ESSENTIAL FUNCTIONS:

  • Assist with all inquires within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections.
  • Maintain an understanding of Social/Corporate Catering and when required assume an active role.
  • Perform other tasks or projects as assigned by hotel management
  • Act as the liaison for all vendor/supplier related client needs, (i.e. Audio Visual, Florists, Entertainment, Transportation, DMC, Off-site Locations etc)
  • In conjunction with the Director, prepare, conduct performance evaluations and mentor for Conference Service Managers, and Administrative Assistant. In addition, facilitate training of new Conference Service/Catering employees, and recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee.

    • KNOWLEDGE AND SKILLS:

  • College education preferred
  • 3-5 Years experience as a Catering or Conference Services Manager in a full service resort or hotel, of which 3 years must have been in a Conference Services role.
    • Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
  • Williams Lea

    Conference Services Coordinator

    2 weeks ago

    Williams Lea Chicago, United States

    Williams Lea is hiring for a Conference Services Associate for our Chicago office to work Monday to Friday 8:00 am to 5:00 pm · Pay: $20.00/hour · Benefits: · Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) · 401k Retirement Savi ...

  • Williams Lea

    Conference Services Coordinator

    1 week ago

    Williams Lea Chicago, United States

    Williams Lea is hiring for a Conference Services Associate for our Chicago office to work Monday to Friday 8:00 am to 5:00 pm · Pay: · $20.00/hour · Benefits: · Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug) · 401k Retirement Sav ...

  • Compass Group, North America

    conference services attendant

    2 weeks ago

    Compass Group, North America Chicago, United States Full time

    Flik Hospitality Group · + We are hiring immediately for a full time CONFERENCE SERVICES ATTENDANT position. · + Location: Katten Chicago - 525 W. Monroe Street, Chicago, IL 60661 Note: online applications accepted only. · + Schedule: Full time schedule. Monday through Friday, ...

  • Amber Kinetics Inc

    Conference Services Operations Specialist

    2 weeks ago

    Amber Kinetics Inc Chicago, United States

    Position Summary: · The Conference Services Operations Specialist will manage administrative tasks, financial tracking and budget to support the Vice President of Global Conferences & Events, the AAIC Planning Committee and the department staff. Supervises all budget requirements ...

  • Alzheimer's Association

    Conference Services Operations Specialist

    2 weeks ago

    Alzheimer's Association Chicago, United States

    Position Summary: · The Conference Services Operations Specialist will manage administrative tasks, financial tracking and budget to support the Vice President of Global Conferences & Events, the AAIC Planning Committee and the department staff. Supervises all budget requirements ...

  • Compass Group USA

    catering & conference services planner

    1 day ago

    Compass Group USA Chicago, United States

    CATERING & CONFERENCE SERVICES PLANNERClick Here to Apply OnlineJob Description Flik Hospitality Group Salary: $25 / hour What makes FLIK clickWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every ...

  • Compass Group USA

    Conference Services Attendant

    2 weeks ago

    Compass Group USA Chicago, United States Full time

    We are hiring immediately for a full time **CONFERENCE SERVICES ATTENDANT **position. · - ** Schedule**: Full time schedule. Monday through Friday, 7:00am - 3:30pm. More details upon interview. · - ** Requirement**: Previous catering experience is required. · - ** Perks: Close to ...

  • Alzheimer's Association

    Conference Services Operations Specialist

    3 weeks ago

    Alzheimer's Association Chicago, United States

    · Position Summary: · The Conference Services Operations Specialist will manage administrative tasks, financial tracking and budget to support the Vice President of Global Conferences & Events, the AAIC Planning Committee and the department staff. Supervises all budget requirem ...

  • Royal Sonesta Chicago Downtown

    Catering and Conference Services Coordinator

    5 days ago

    Royal Sonesta Chicago Downtown Chicago, United States

    **Job Description Summary** · The Catering & Conference Services Coordinator assists the catering & conference services managers in achieving customer satisfaction by performing administrative duties relating to guests, hotel communications and sales. Responds to telephone and in ...

  • Academy of Nutrition and Dietetics

    Manager, Conference and Events Services

    3 weeks ago

    Academy of Nutrition and Dietetics Chicago, United States

    **Manager, Conference and Events Services** · The Academy of Nutrition and Dietetics, the largest organization of food and nutrition professionals, is currently looking for a Manager, Conference and Event Services. This **full-time, work-from-home flexible position** involves coo ...

  • Compass Group USA

    conference services attendant

    2 weeks ago

    Compass Group USA Evanston, United States Full time

    CONFERENCE SERVICES ATTENDANT (FULL TIME)Click Here to Apply OnlineJob Description Flik Hospitality Group We are hiring immediately for full time CONFERENCE SERVICES ATTENDANT positions.Location: Northwestern University- 2169 Campus Drive, Evanston, IL Note: online applications a ...

  • The Larko Group

    Executive Assistant

    6 days ago

    The Larko Group Chicago, United States

    As the Executive Assistant to the CFO, you are the indispensable right hand, skillfully managing intricate scheduling with precision. You will act as the gatekeeper for essential meetings with top stakeholders. Balancing confidentiality with open communication, the EA ensures smo ...

  • The United Methodist Church

    Church Accountant

    4 days ago

    The United Methodist Church Chicago, United States Part time

    Hartzell Memorial UMC · Chicago, Illinois 60616 · Part Time · Position Overview: · The Church Accountant plays a crucial role in managing the financial aspects of our church, ensuring responsible and organized disbursement of funds to support the ministry of the congregation. ...

  • Randstad

    Event Planner

    6 days ago

    Randstad Chicago, United States

    If you are an experienced Event Planner looking for an opportunity to get your foot in the door with one of the world's oldest and largest financial institutions this may be a fit for you. This role will be high-visibility at the Chicago main hub of this prestigious Big Four bank ...

  • The Phoenix Group

    Application Support Specialist

    6 days ago

    The Phoenix Group Chicago, United States

    A law firm in NYC is hiring for an Application Support Specialist. This is a full time, hybrid position. · Job Responsibilities: · • Analyze & resolve incidents, service requests and information requests covering application software, hardware componentry, network configuration ...

  • Covert Recruiting

    Information Technology Generalist

    1 week ago

    Covert Recruiting Chicago, United States

    IT Generalist · Full Time · Remote Hybrid/2 days in Downtown Chicago Office · $58-65k base · MUST HAVES: · ***MICROSOFT TOOLS (building out workstations, troubleshooting, etc.) · ***JIRA EXPERIENCE · ***AUDIO/VISUAL (setting up conference rooms, moving offices) · ***GREAT CUSTOM ...

  • Phyton Talent Advisors

    Receptionist

    6 days ago

    Phyton Talent Advisors Chicago, United States

    Our Client a well known Trading Firm is seeking a Receptionist in their Chicago, Illinois location · More about what you'll do: · Professionally answer, screen, and route all incoming calls · Greet guests in a professional, friendly, hospitable manner · Open/close reception area ...

  • The Larko Group

    Receptionist

    4 weeks ago

    The Larko Group Chicago, United States

    Join a bustling team in the heart of the Loop Our client is on the lookout for a dynamic individual to become an indispensable part of their team. You will be the friendly face that welcomes guests, the voice that soothes concern and fosters a sense of belonging and camaraderie w ...

  • The Larko Group

    Executive Assistant

    6 days ago

    The Larko Group Chicago, United States

    Join a passionate team and embark on a journey to make a meaningful impact in the non-profit sector alongside a dedicated and thoughtful CEO. As the Executive Assistant/Project Manager, you'll be at the heart of the mission, managing daily tasks, coordinating projects, and facili ...

  • Klett World Languages

    World Language Sales Consultant

    1 week ago

    Klett World Languages Chicago, United States

    About usKlett World Languages is a growing educational publisher located in Chicago with a flourishing North America market share. Publishing high-quality Spanish, French, German, and Italian content for grades K-12 and higher education, Klett World Languages is the newest ventur ...