- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
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food service worker ii - Montgomery, United States - TriHealth
Description
Job Description
Job Overview
This position is responsible for patient tray assembly, special requests and needs, patient food delivery, and cleaning tasks such as dishwashing, general sanitation, cleaning kitchen equipment.
This position requires a skill set and amount of patient contact greater than that of a Food Service Worker I.
Job RequirementsHigh School Degree or GED
Able to read and perform basic math calculations
Reading and writing skills
Up to 1 year experience in a related field
Job Responsibilities:
Other Job-Related Information
Working Conditions
Climbing - Occasionally
Hearing:
Conversation - Consistently
Hearing:
Other Sounds - Consistently
Kneeling - Frequently
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Consistently
Pulling - Rarely
Pushing - Occasionally
Reaching - Frequently
Sitting - Occasionally
Standing - Consistently
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity:
Far - Frequently
Visual Acuity:
Near - Consistently
Walking - Consistently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.
To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:Serve:
ALWAYS...
Excel:
ALWAYS...
Respect:
ALWAYS...
Value:
ALWAYS...
Engage:
ALWAYS...