Research Analyst - Portsmouth, United States - DTSV, Inc.

Work Where it Matters

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.

As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Here's why we want you to consider LDRM:

• Tuition reimbursement program.
• Work-from-home flexibility after training
• Daytime hours, and no weekends
• 401(k), health, dental and vision plans, and other insurances you can use
• An Employee Assistance Plan that's ready when you need it
• Paid training and paid time off

Job Summary:

As our Operations Research Analyst, you are responsible for making assessments after reviewing and evaluating information presented to you. You handle data set research and evaluation to draw conclusions, ensure compliance, and identify trends. You'll team with multiple stakeholders to achieve optimal results. One of your primary responsibilities includes record keeping and report generation. As the person in this critical investigative position, you will gather domestic and international assignment information. Once you're here, our benefits package helps take care of you and your family in many ways, including an excellent Employee Assistance Program. Career development is as important to us as it is to you, which is why we love to promote from within.

There is an on-site expectation with work-from-home flexibility in this position. Operational needs and our telework policy determine your work location. Training is in person, on-site for a period of approximately 6 weeks. Your presence may occasionally be required in the office for trainings, meetings, or to resolve badge issues. Any additional remedial training and/or supervision will be held in-office at the National Visa Center.

In this role you will:

• Conduct research on cases prior to these being sent for adjudication by gathering information from a variety of sources, including but not limited to: petitions, applications, and supporting documents, the internet, telephone calls, government, commercial and open-source databases
• Evaluate data sets and interpret the relevance of data gathered including numerical statistics, legal documents, and open-source material with regard to cases
• Perform analyses on research conducted and information received from various locations to identify possible fraudulent activity related to cases
• Ensure the integrity of recordkeeping systems and the veracity of data collected prior to entering the data into the record keeping systems
• Write reports in a clear and concise manner that summarize the information gathered and identified during research
• Coordinate and network with agency personnel, other government agencies, and coworkers to facilitate information sharing on cases that involve fraud or potential criminal activity
• Handle appropriately any Law Enforcement Sensitive (LES) information
• Perform analyses on petitions being returned to identify trends that may be useful in future research that is being conducted prior to the cases being sent overseas. Identify errors and areas for improvement in memos associated with these petitions
• Maintain a working knowledge of a variety of resources related to eligibility requirements
• Make phone calls to collect information on a personalized basis, and create reports based on the information provided
• Evaluate the case at hand, analyze the specific and adapted questions that need to be asked, and communicate in an unscripted manner

You may be required to perform other duties as assigned to advance the unit's mission of supporting case pre-adjudication.

Your Minimum Qualifications to be a Research Analyst:

• Bachelor's Degree and experience with research and/or reporting
• Ability to effectively communicate orally and in writing
• Report preparation and document analysis to establish authenticity and for evaluation against government standards
• Ability to establish and maintain effective communications with peers and with government officials
• Ability to use databases to obtain and validate information
• Ability to comprehend government regulations
• Ability to conduct telephonic interviews to obtain and/or validate petition
• Ability to analyze and evaluate data and interview responses to prepare concise reports and records of findings
• Ability to accept feedback
• Ability to think flexibly (open-mindedness with no absolutes), and think outside of the box
• Proficient use of Microsoft Office suite of products

You must live within 90 miles of Portsmouth, NH, and be a U.S. citizen. Additionally, you must successfully complete a credit and criminal background check and be able to obtain a Secret-level federal security clearance.

Physical Demands:

While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders and our people by maximizing economic growth, protecting and enhancing our environment, and by promoting healthy communities with decisions, actions, and behaviors consistent with our core principles.

We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.