- Responsible for answering incoming calls, greeting visitors, and answering questions from residents. Directs residents to appropriate staff member as needed.
- Answering main office email requests for information
- Assisting in keeping tabs on the eFax email to forward return faxes to necessary persons.
- Provides excellent customer service through efficient and friendly interactions with others.
- Check HAB statuses of any applicant inquiries.
- HAB imports and retrieve new online applications, print, and send out to properties.
- Assists applicants with completion of appropriate documents.
- Processes applications including the criminal, employment, and credit check.
- Manually entering paper applications.
- Sending initial applicant letters.
- Creating and filing applicant files with application and initial letter
- Filing interims and annuals for Section 8.
- Schedule applicant, tenant & barred hearings and send out appointment letters.
- Update/manage barred list.
- Maintain/process disaster relief waiting list.
- Composes forms letters and other routine correspondence.
- Sorts and distributes incoming mail and collects and prepares outgoing mail.
- Order office supplies and put them away upon delivery.
- Act as a resource to senior staff regarding projects and programs supported by the organization.
- Support business and community partner relationships and resolves conflicts.
- Prepare and presents reports, as directed.
- Attends workshops, seminars, training sessions and certification programs as instructed by the Housing Authority.
- Read and comprehend housing publications and related materials.
- Maintain confidentiality of all clients/residents.
- High school diploma or graduate equivalency degree (GED) required, graduation from an accredited college or university preferred.
- At least 2 years office support experience involving considerable public contact.
- Or a combination of education, training, and experience equivalent to the above.
- Proficient with Microsoft Office Suite or related software
- Possession of a valid driver's license.
- Ability to be covered under the client vehicle insurance policy.
- Ability to be covered under the client fidelity bond.
- Creativity and the ability to problem solve.
- Medical Insurance
- Vision and Dental Insurance
- Short-term Disability, Life and AD&D Insurance
- 401K Plan
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Receptionist& Leasing Assistant - Rock Island, United States - Sedona Staffing
Description
Leasing AssistantShift: 8-4:30pm
Job Location:
Rock Island
Compensation:
$16.00
Job Summary:
The Receptionist/Leasing Assistant is responsible for a variety of administrative duties relating to operations of the intake and eligibility function for program applicants.
Responsibilities:
Requirements:
Sedona Staffing Benefits:
As a Sedona Staffing employee, you are eligible for the following benefits:
Sedona Staffing's mission:
Our commitment is to create a quality environment where people can become more autonomous, self-reliant, and more competent. In this environment, they can specialize, hone their skills, and discover their distinctiveness.
Sedona is an Equal Opportunity Employer.
Sedona uses E-Verify to confirm the employment eligibility of all newly hired employees.
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