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Baton Rouge

    Patient Support Specialist RW - Baton Rouge, United States - Care South

    Care South
    Care South Baton Rouge, United States

    3 weeks ago

    Default job background
    Description

    Baton Rouge, LA, USA

    Full Time

    *401k, Twelve Paid Holidays, Vision Insurance, Dental Insurance, Life Insurance, Short and Long term insurance, Critical Illness Insurance, PTO*

    SALARY RANGE: $ /HR.

    **SUMMARY:**

    Provide peer support to individuals living with HIV/AIDS and their families to promote increased client involvement in their medical care.

    **PRIMARY RESPONSIBILITIES:**

    Meet with newly diagnosed and out of care clients to provide peer support.

    Provide follow up to new clients once they have been assigned a case manager.

    Assist clients in navigating the HIV system of care.

    Conduct ongoing contact with clients, including phone and face-to-face visits with clients.

    Maintain and submit required documentation.

    Maintain confidentiality and ethical practices at all times.

    Promote and foster a welcoming and patient - centered environment.

    Seek out and provide recommendations on how to improve the program.

    Work collaboratively with staff to plan and implement client-centered supports.

    Participate in all appropriate meetings, including community meetings on client's behalf.

    Promote medical and treatment adherence and increased involvement with self-care by accompanying clients on medical appointments.

    Encourage community involvement.

    Participate in community outreach activities.

    Follow all guidelines & procedures related to time and attendance management (clocking in & out, reviewing timecard, requesting edit sheets, etc).

    Report any significant concerns to supervisor.

    Maintain training requirements and provide to HR for record retention.

    Knowledge and understanding of Employee Handbook.

    Provide an effective communication link between billing staff and providers.

    Works professionally as a team member in conjunction with other department employees and center.

    Must be willing to travel within Region 2 Service Area.

    Perform other duties as assigned by supervisor.

    **REQUIREMENTS:**

    High School diploma or equivalent preferred.

    Must be a previous or current client of Ryan White or eligible for Ryan White services and be willing to share HIV status and life experiences with clients.

    Good writing, verbal and time management skills a plus.

    Must be proficient in the use of computers and computer systems.

    **SUPERVISES:**

    None.

    **Physical Requirements:**

    Visual acuity - always

    Hand - eye coordination - always

    Work is primarily sedentary. Large amounts of time may be spent using a PC and MIS application.

    May climb stairs in various office settings.

    Lifting, Pushing, Pulling - sometimes up to 50lbs.

    Stooping, Bending, Sitting - sometimes

    Walking- frequent; short distances

    **WORK ENVIRONMENT:**

    Indoor, environmentally controlled; some outdoor weather element exposure

    Exposure to disease or infections

    No vibrations

    Exposure to artificial and/or natural light

    Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.

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