Diagnostic Imaging Registrar - Weymouth, United States - South Shore Health

South Shore Health

Verified Company

Weymouth, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Description Summary
Is responsible to follow all admitting policies and procedures. Performs a variety of Admitting/Administrative tasks to arrange the registration of patients of all ages to the Hospital. Performs a variety of other clerical/supportive tasks assigned. Acts as a resource in providing all customers with the highest level of service.

Functions with ease in all areas of the department. Completes all registrations in a professional, accurate and customer-oriented manner.

a. Verifies with patient all demographic information and conducts personal interview in a professional and timely manner.

b.

Accurately selects correct medical record number in the computer system from Epic identifying patients by name, birth date and Social Security number.

d. Obtains signature for hospital consent. Witnesses signatures by signing name, date and time on form.

e. Registers and pre-registers into the computer system from the Outpatient Scheduling System, or patient questionnaire.

f. Prints hospital outpatient registration forms.

g. Understands the impact on hospital operation of data collected.

h Retains and understands complex information.

i Is able to understand Radiology Reports for purposes of scheduling and entering proper radiology exam.

Obtains information from patient health insurance or managed care identification card.

a. Verifies insurances

b. Selects insurance plan code and enters proper priority.

c. Enters policy number, group number from insurance card and organization and all necessary telephone numbers.

d. Authorization obtained from insurance carriers is entered on the treatment authorization field for reimbursement.

e. Insurance name, address and telephone number are entered on the insurance screen for billing and reimbursement.

f. Enters all financial and reimbursement information in account notes.

g. Understands coordination of benefits for insurance.

h. Understands consolidated billing requirements.

i. Is aware of fraud & abuse as it pertains to collecting insurance information.

j. Updates patient status in a timely manner to insure proper coding and billing.

Greets and receives patients, escorts patients to specific areas, assists patients into wheelchair and pushes wheelchair patients to designated hospital departments. Assists patients with maps and directions.

a. Greets, receives and escorts patients/visitors in friendly, caring and professional manner at all times.

b. Provides wheelchair and assists patients/visitors when necessary. Pushes patient/visitor in wheelchair to designated areas.

c. Ensures specified directions are given at all times.

d. Acknowledges patient's departure in a professional manner.

Responsible for distributing to patients or their representative any required handouts.

a. Offers all patients Health Care Proxy information.

b. Assures Medicare patient, or his representative, is given "Important Message to Medicare Patients."

d. All eligible patients offered information on Free Care.

e. Assures all patients have signed HIPAA acknowledgement Form and offers copy of policy to patient or patient's representative.

Coordinates booking and call backs to patients.

a. Is familiar with and understands protocols for booking exams.

b. Uses the Epic scheduling system for appointment booking.

c. Controls booking activities.

d. Performs ADT functions.

e. Calls patients at home for return visits; instructs patient to call physician for exam order when necessary.

f. Communicates with office staff, nursing staff and physicians in considerate, helpful and courteous manner.

g. Instructs patient on preparation when applicable.

h. Instructs patient to bring prior mammogram studies if study done at outside facility.

Maintains forms in all fax/copy printers at all times, which may require lifting or carrying cases of forms. Must have knowledge of all software and hardware computerized equipment.

a. Assures forms are in printers correctly at all times.

b. Must be knowledgeable to start printers and embossing systems.

c. Replaces cartridges when needed.

Assists, retrieves, and maintains a patient's medical history relating to Breast Care Services, MRI, US and/or previous x-ray exams.

a. Prior to patient coming in, retrieves patients prior medical history

b. Retrieves old x-ray exams and files completed cases

c. Prior to booking, assess the need and desired waiting time between exams

Maintains supplies, laundry, and forms.

a. Notifies supervisors of supply needs

b. Orders from the hospital the daily laundry needs

c. Maintains the daily laundry in a neat orderly manner

d. Insures all of the forms are available

Technology - Embraces technological solutions to work processes and practices.

a. Verifies information and exams performed, using computer systems Epic and Amicas and other logging methods

b. Updates and changes exam description to reflect actual exam performed.

c. Makes all necessary changes to