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    Director of Operations - San Antonio, United States - Chick-fil-A

    Chick-fil-A
    Chick-fil-A San Antonio, United States

    4 weeks ago

    Chick-fil-A background
    Description

    Description:

    Works together with the other restaurant leaders, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator's vision for the restaurant. A Director will serve in Kitchen or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. Position yearly earnings is based on hourly wages earned from a 40-60 hour work week.

    Outcomes:
    • Leads by example
    • Leads the team in their area of the business (Operations, Kitchen, Marketing, Training, Catering, or Hospitality)
    • Partners with the Franchise Owner/Operator
    • Practices cost efficiency for food, condiments, and paper items to ensure a profitable business
    • Ensures customer satisfaction at all times
    • Engages in immediate problem resolution and short-term plans to correct critical issues
    • Drives financial performance and provides feedback to leadership and suggest operational actions required to achieve financial targets
    Behaviors:
    • Smiles
    • Honest
    • Positive attitude
    • Optimistic
    • Speaks loudly and enthusiastically
    • Tenacity to carry through on projects
    • Chemistry with rest of team
    • Reliable
    • Attention to details
    • Proactive
    • Consistent with Chick-fil-A's companywide culture
    • Calm under pressure
    • Multitask to lead a number of projects at the same time
    • Loves serving people
    What we offer:
    • Vacation
    • 100% PAID TUITION at our partner school Point University )
    • Insurance
    • Sundays off
    • Career Options to become a CFA Franchisee or Staff member for CFA Inc.
    • Competitive wages
    • Leadership Development
    • Free Meals
    • Scholarships
    Company Information
    Restaurant Vision:

    To be the best quick-service restaurant in San Antonio, that provides each guest with a memorable experience by serving fresh food, quickly, in a clean environment through a team that genuinely cares for people.

    Our PURPOSE:
    • To engage others to strive for their God-given potential.
    Our VISION:
    • To be the premier fast casual restaurant experience in San Antonio.
    Our VALUES:
    • We Serve with Joy - We are delighted to elevate others' needs above our own.
    • We Move with Urgency - We move quickly for the guests' sake.
    • We take Initiative - We actively look for problems, see them as opportunities for growth, and gladly accept the challenge.
    • We are Open and Honest - We encourage dialogue and truthful feedback that honors people.
    • We ThinkSituationally - We recognize and respond to each unique individual and circumstance.
    • We take Ownership - We take personal responsibility of the people and areas entrusted to us.
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