Assistant Store Manager - Dillon, United States - Native Roots

Native Roots Dillon, United States

3 weeks ago

Description

Deadline of Application: 5/14/2024
Full-time: ASM will be working openings and closing depending on store needs, weekends are a must.

The Assistant Manager leads day-to-day retail operations. Serves as a resource for employees, customers, and patients to ensure an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

Leads all recreational and medical cannabis sales operations
Leads daily store opening and closing procedures
Assists Store Manager with leading goals and objectives throughout daily operations
Provides escalated guidance to customers as needed including resolving customer complaints
Assists with workforce and performance management efforts including hiring, onboarding, training, mentoring, and evaluating employee performance
Assists with ensuring that processes and procedures are compliant to internal policies and standards as well as local and state regulations
Performs daily cash verifications and recordings
Leads intake of deliveries, transfers, and inventory management
Greets and checks in customers and patients
Engages with patients and customers to understand their wellness needs and recommends products
Educates customers and patients on benefits of cannabis products
Maintains the cleanliness and organization of the store including organizing products and inventory, sweeping, mopping, and dusting
Performs sales transactions including cash handling, using POS system, and compliantly packaging and labeling products
Enters or modifies customer/patient information in POS System
Assists with managing team schedules to ensure proper coverage
Assists with ordering supplies
Assists with store audits
Secures and organizes all patient files
Other duties as assigned

REQUIRED QUALIFICATIONS:

2 years of customer service and/or sales experience
1 year of cannabis industry experience
High school diploma, GED, or equivalent education
Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge
Strong verbal communication skills
Strong customer service skills
Strong critical thinking and problem solving skills
Proficiency using Google Suite and/or Microsoft Office programs including Gmail, Calendar Docs, Sheets, Word, and Excel
Knowledge of METRC
Knowledge of local and state laws related to cannabis sales including Marijuana Enforcement Division (MED) regulations

PREFERRED QUALIFICATIONS:

Experience with Cova POS system
Supervisory or lead experience in a retail environment

PHYSICAL REQUIREMENTS:

Sitting and/or standing for extended periods of time
Ability to lift up to 50 lbs. and push/pull up to 100 lbs
Ability to sit, stand, stoop, stretch, walk, bend, twist, reach, perform repetitive motions, and carry boxes or items

COMPENSATION:

The pay range is $20.65- $23.75; actual pay will be determined based on qualifications
Cash tip eligible.
Accrue paid time off (PTO) immediately; starting at 2 weeks per year.
Health, dental, vision, life, disability, accident, and critical illness insurance plans are available.
Retirement plans are available after 6 months of employment.

Native Roots Cannabis Co. is aware that fake job postings, job interviews, and job offers are being promoted, mainly on social media. Native Roots will only make a job offer to a candidate once the candidate has submitted a job application and participated in a face-to-face interview. Native Roots will never request payment or require candidates to submit a check or other form of financial information during the recruitment/onboarding process. All email correspondence from Native Roots will end in "". If you have any questions, please visit the Native Roots careers website at or contact [email protected].

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