1st Level Support - Horseshoe Bend, TX, United States - Matrix Dynamics

Matrix Dynamics
Matrix Dynamics
Verified Company
Horseshoe Bend, TX, United States

3 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description
For one of our major clients, we are currently looking for
an employee in permanent employment who meets the following requirements:


Your tasks:


  • Telephone support and user support for ITrelated questions regarding hardware and software
  • Onsite support, such as replacement and installation of hardware and software
  • Conducting error analyses and troubleshooting
  • Preparation of IT equipment for internal events (e.g. video conferences, presentations, etc.)
  • Support for internal data center relocations (MOVE)
  • Documentation of all requests according to relevant logging procedures
  • Ensuring and adhering to SLAs in processes and policies

Your profile:


  • Successfully completed education in the IT field or professional experience in IT support
  • Solid knowledge in client support
  • Proficient in Windows 10 and MS Office 201
  • Knowledge in network environment company networks and VPN would be advantageous
  • Service and customeroriented work style complete your profile
  • Very good German language skills in spoken and written form

Framework parameters:


  • Location: Berlin
  • Duration: permanent employment with the client


Your
GECO contact person is looking forward to hearing from you and receiving your meaningful project history as well as your fee expectations.


Type of position:
Full-time, permanent employment


Salary:
€2, €3,600.00 per month


Working hours:

  • Monday to Friday

Benefits:

  • Flexible working hours

Work location:
On-site
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