Customer Service Representative/dispatcher - El Cajon, United States - Roto-Rooter

Roto-Rooter
Roto-Rooter
Verified Company
El Cajon, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Part-time CSR and Dispatcher

In-person position, not remote

Weekend availability


Roto-Rooter, El Cajon's premier provider of plumbing and drain cleaning services, is looking for a unique individual to join our team as a
PART-TIME,
WEEKEND CUSTOMER SERVICE REPRESENTATIVE AND DISPATCHER.



IMMEDIATE OPENINGS FOR THOSE READY TO WORK

Essential functions of the position include:

  • Provide world class customer service through scheduling, communication and follow-up with our customers.
  • Overcome customer scheduling objections/questions by explaining benefits of using Roto-Rooter.
  • Handle customer issues and make invoice adjustments concerning billing or service.
  • Dispatch and communicate with technicians efficiently to maximize their productivity and ensure customer experience is excellent.
  • Maintain accurate time tracking on all service technicians and plumbers.
  • Followup with customers to ensure they are happy with our services.
  • Followup with customers to schedule work on provided estimates.

Salary based on experience and skill set.
If you are an energetic, self-starter with a focus on achievement, please send your resume with salary requirements.

  • We are an Equal Opportunity Employer committed to hiring a diverse work team_

Job Type:
Part-time


Pay:
From $21.00 per hour


Benefits:


  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Weekends as needed

Work Location:
In person

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