Operations Coordinator - Park Ridge, United States - Guardian Travel Group

Description

About us

We are professional, engaging, customer-centric and our goal is to create memorable tour and travel experiences to destinations around the world for groups of all sizes.

Our work environment includes:

• Modern office setting
• Workfromhome days
• International workforce
• Flexible working hours
• Casual work attire

About our Operations Coordinators
Our Operations Coordinators are the backbone of our company. They are responsible for creating and booking trips, working with clients, building relationships with vendors, and more.

We are looking for employees who will be invested in the products that we create for clients in a variety of industries.

Our Operations Team works hard, efficiently, and independently to achieve our goals.

The position is hybrid of work from home and in the office. We are very flexible with dates and hours.

Some wonderful perks are health care, 401k, and lots of great travel opportunities for fun staff trips, staff training, and scouting.

This year included trips to New Orleans, scouting trips, conferences, and a team trip to Cancun


Qualifications

• All Operations Coodinators must be local to the Chicagoland area, as the position is a hybrid of working from home and from our office space.
• 2+ years of past experience working in an office environment preferred, but not required
• Travel industry experience a plus, but not necessary You will receive extensive training to support your knowledge of our industry, services, and products.
• Must be comfortable with technology and willing to learn new systems, such as Google Suite, ClickUp, Travefy, WeTravel, and more.

Responsibilities

• Research attractions, restaurants, and more for popular destinations
• Design trip itineraries to domestic and international destinations
• Customize itineraries per client requests
• Build pricing for trips, including quotes from airlines, motorcoach providers, and hotels
• Create trip inclusion documents that cater to travelers
• Share detailed trip proposals that entice clients to contract with Guardian Travel Group
• Book all aspects of assigned trips, including transportation, overnight accommodations, attractions, restaurants, performance venues, clinics/workshops, and more
• Maintain a strong working relationship with vendors
• Keep organized records for all trip proposals and bookings
• Collaborate with sales staff to assist clients throughout the trip building and booking process
• Communicate with Guardian staff, clients, and travelers on details regarding trips
• Attend a daily Operations Team meeting and other meetings as necessary

Abilities and Characterstics
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Communication:

• Demonstrates exceptional proficiency in both verbal and written communication, ensuring clarity, coherence, and appropriateness in all interactions.
• Articulates ideas and information fluently, tailoring communication style to suit various audiences, including colleagues, clients, travelers, and vendors.

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Responsive and Responsible:

• Displays a high degree of responsiveness, promptly addressing inquiries, requests, and issues with a keen sense of accountability.
• Takes ownership of tasks and projects, ensuring they are completed accurately and within established timelines.

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Organized and Detail-Oriented:

• Utilizes organizational tools and systems to streamline workflows, track progress, and maintain a structured work environment.
• Exhibits a meticulous attention to detail, consistently producing work that is accurate, thorough, and free from errors.

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Time Management Skills:

• Effectively allocates time and resources to tasks and projects, prioritizing activities based on urgency, importance, and deadlines.
• Adheres to schedules and timelines, ensuring timely completion of assignments while maintaining a high standard of quality.

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Honest and Dedicated:

• Operates with a high degree of integrity and transparency, consistently upholding ethical standards and fostering trust among colleagues and clients.
• Takes pride in being a reliable and trustworthy team member, contributing to a positive and collaborative work environment.

How to Get Started
Submit your resume to let us know you are interested. We are excited to learn more about your experiences and what you can offer Guardian


Pay:
From $40,000.00 per year


Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (preferred)

Ability to Commute:

• Park Ridge, IL preferred)

Work Location:
Hybrid remote in Park Ridge, IL 60068