Jobs

    Account Specialist - Alpharetta, United States - EPIC Insurance Brokers & Consultants

    EPIC Insurance Brokers & Consultants
    EPIC Insurance Brokers & Consultants Alpharetta, United States

    2 weeks ago

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    Description

    Job Summary

    The Account Specialist's main responsibilities include:
    Support Broker with providing client service
    Produce/assist with producing client submissions, proposals, presentations, insurance summaries and reports
    Coordinate and review billing, invoice materials, and premium finance agreements
    Create and update account information in shared database
    Provide day-to-day support with routine inquires and transactions concerning clients such as answering phone calls, assisting clients, scanning, photocopying and insurance policy check processing
    To succeed, the Account Specialist will need to be a highly motivated individual willing to work
    hard with good time management and critical thinking skills as well as excellent written and oral communication capabilities
    Required Experience
    Bachelor's degree required, preferably in an insurance-related field
    Proficient with Microsoft Office Suite, specifically Excel, PowerPoint and Word
    Knowledge of agency management system is a plus; Sagitta preferable
    Commercial property and casualty experience is a plus
    Licensed property/casualty insurance agent/broker license. If not currently licensed,
    Greyling will provide the opportunity to do so

    Primary Responsibilities
    Input client information into Sagitta (agency management software system)
    Request loss runs
    Pre-complete renewal schedules and applications
    Prepare ACORD applications
    Create client files on shared server, prepare pre-renewal reports including loss ratio analysis and pre-complete renewal reports
    Prepare confirmations of coverage and insurance program charts
    Coordinate with other staff on certificate-holder list
    Assist with processing and tracking mid-term endorsement requests
    Follow up on underwriter subjectivities
    Assist with program analysis for potential clients
    Assist with contract review of insurance requirements
    Assist with policy workflow process to make sure policies are sent out to clients in a timely fashion
    Assist quoting using insurer's online platforms where applicable
    Provide day-to-day support with routine inquires and transactions concerning client
    Serve as a backup when a broker is out of the office

    Job Accountability Measures
    Internal and external customer satisfaction
    Adherence to established procedures
    Timing and quality of service
    Technical accuracy; attention to detail
    Positive professional attitude; leadership
    Proactive problem-solving
    Effective communication
    Personal development
    Avoidance of errors and omissions
    Meet or exceed agreed-upon goals

    WHY JOIN US?

  • 15th Largest Broker in US
  • Voted " Best Place to Work" in the Insurance Industry
  • Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips).

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