-
Solutions Specialist
2 weeks ago
Air Comm Houston, United States**About Us** · Join our team · Welcome to Air Comm, where innovation meets communication Since 1973, we've been on a mission to revolutionize wireless solutions for clients worldwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in ...
-
Provider Solutions Specialist
2 weeks ago
HCA Houston Healthcare Sugar Land, United States**Introduction**: · Do you want to join an organization that invests in you as a Provider Solutions Specialist? At HCA Houston Healthcare in Conroe, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course ...
-
Customer Solutions Specialist
2 weeks ago
Country Fresh The Woodlands, United StatesReporting to the Customer Solutions Manager, the Customer Solutions Specialist is responsible for managing the day-to-day customer relationships via regularly planned customer-lifecycle touch points. This position will nurture and foster existing customer relationships. They will ...
-
Screening Solutions Specialist
3 weeks ago
Exact Sciences Corporation Houston, United States**Help us change lives** · At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, ...
-
Customer Solutions Specialist
3 weeks ago
Ravago Greece Group Baytown, United StatesCustomer Solutions Specialists · will serve as the customer's main point of contact as it relates to Inbound & Outbound Shipments and Inventory related questions. By interfacing with the Customers, the Ravago Baytown Warehouse Team and carriers, the CSS is responsible for ensuri ...
-
Energy Solutions Specialist
3 weeks ago
Impulse Marketing Group Houston, United States**Enrollment Specialist** · - Are you a motivated and outgoing individual looking for an exciting opportunity in the energy sector? Join our team as an Energy Marketing Representative and be at the forefront of promoting our energy services directly to customers._ · **Key Respons ...
-
Customer Solutions Specialist
11 hours ago
WK Solutions Inc. Goose Creek, United StatesJob Description · Job DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicat ...
-
Customer Solutions Specialist
1 week ago
WK Solutions Inc. Goose Creek, United StatesJob Description · Job DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicat ...
-
Technical Solution Specialist/architect
3 weeks ago
OptiSigns Inc Houston, United StatesMarkets are changing rapidly, and there is high demand for "in person digital experiences". Teams from multiple and diverse industries are looking for solutions to connect customers and employees to omnichannel experiences. Our understanding of these challenges and our extensive ...
-
Customer Solutions Specialist Houston, Tx
2 weeks ago
Praxair / Linde Houston, United StatesLinde Gas & Equipment Inc. is seeking a Customer Solutions Specialist to join our team located in Houston, TX. The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall cu ...
-
Pharma Field Sales
1 week ago
Novo Nordisk Baytown, United States**About the Department** · The Diabetes Sales Team leads the US sales efforts for Novo Nordisk's robust cardiometabolic product portfolio, which includes world class therapies for the treatment of diabetes, obesity, and the reduction of adverse cardiovascular events. As part of t ...
-
Technical Customer Advisor
2 weeks ago
Veolia Baytown, United States**Company Description** About Veolia North America** · **Job Description** Benefits**: · Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, and vision insurance. In addition, employees are also entitled to participate in an employe ...
-
Technical Customer Advisor
1 week ago
Veolia Baytown, United States**Company Description** About Veolia North America** · **Job Description** Benefits**: · Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, and vision insurance. In addition, employees are also entitled to participate in an employe ...
-
Forklift Driver
1 day ago
Omega Innovations Goose Creek, United StatesFor over 50 years, Benway Solutions has been a specialist in the field of logistics and industrial services, with multiple locations throughout Germany. Our branch in Papenburg serves as a convenient logistics center, offering customized solutions and warehouse concepts, as well ...
-
Process Control Specialist
1 week ago
ExxonMobil Baytown, United States**About us** · At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we ...
-
Retail Merchandiser
1 day ago
ActionLink Baytown, United States**Merchandiser - Retail Projects - Part Time (No weekends or evenings)** · ActionLink is a premier retail marketing solutions company whose mission is connecting people with the innovative technology brands they love We offer competitive starting pay and career growth opportuniti ...
-
Customer Solutions Specialist
3 weeks ago
Praxair Houston, United StatesLinde Gas & Equipment Inc. is seeking a Customer Solutions Specialist to join our team located in Houston, TX. The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall cu ...
-
Screening Solutions Specialist
2 weeks ago
Exact Sciences Houston, TX, United StatesHelp us change lives · At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an ...
-
Technical Solutions Specialist
2 weeks ago
WP Houston, United StatesThe Technical Solutions Specialist is proficient in the usage and application of Grade Control Systems on construction equipment. Lead sales, training, and repair efforts of Grade Control technology. Ensure excellent customer and WPI internal training is provided. Assist departme ...
-
Clinical Solutions Specialist
2 weeks ago
Nihon Kohden Houston, United StatesJob Description · Job DescriptionThe Clinical Solutions Specialist (CSS) is responsible for working with both the Account Executive and Senior Nurse Executives (SNE) to support the sales cycle. In collaboration with these teams, one key component of this role is to provide clinic ...
Customer Solutions Specialist - Baytown, United States - Ravago Greece Group
Description
Customer Solutions Specialists will serve as the customers main point of contact as it relates to Inbound & Outbound Shipments and Inventory related questions.
By interfacing with the Customers, the Ravago Baytown Warehouse Team and carriers, the CSS is responsible for ensuring shipment deadlines are met on time and with proper documentation.
Key Areas of Accountability for Customer Solutions Specialist:
The Customer Solutions Specialist is the main point of contact for their assigned external customers
Primary responsibilities include:
Build sustainable relationships and trust with customers through open and interactive communication.
Be an advocate for the customer by understanding customer needs/concerns and pro-actively following up to resolve any customer issues and concernsSpearhead the resolution of customer inbound/outbound shipments and inventory issuesRespond promptly to customer inquiriesCollaborate with the Quality Coordinator in conducting investigations and in the creation of preventative and corrective action plans for any customer related discrepancies, claims or complaintsReceive, process, and follow-up on all customer orders (inbound and outbound) by entering the necessary data elements in Ravago Baytowns Warehouse Management System (WMS) and NEO systemCheck system for adequate inventory and subsequent product allocation for outbound shipmentsAssist Customers in establishing, adjusting, or meeting deadlinesSchedule inbound/outbound shipment appointments by interacting with Transportation companiesMonitor the customers orders from the time they are received until they are loaded and gone to ensure on time shipment of domestic orders and on time in gating of export containersMonitor and communicate any product needs with the PBS and Production teams for pending allocationEscalate any inventory or order issues to appropriate stakeholder.
Work with customer on order revisions due to inventory or timing issuesGenerate loading and unloading shipment packets for Warehouse PersonnelWork with Team Leads and Warehouse Leads to ensure the warehouse has the necessary information for orders to be loaded/unloaded in a timely and accurate manner to meet order deadlines.
Initiate/Close Customers Inventory Title TransfersReconcile all shipments and open issues by close of business daily.Provide accurate, valid, and complete information using the right methods and tools to appropriate persons as required.
Train and cover gatehouse as neededCross-train to ensure desk coverage within departmentMust be able to follow work instructions and safety proceduresContacts:Internal : Inventory & Quality Team, Transportation Teams, Warehouse Leads, Gate Attendant
Skills Knowledge:
Excellent communication skills, both written and verbalProficiency in
Microsoft Office:
specifically, Outlook, Word, and Excel with the aptitude to quickly learn and understand additional applicationsWillingness to adapt in an evolving environmentAbility to maintain high level of organization and prioritizationWork independently while understanding the necessity for communicating and coordinating work efforts with other employees and the organizations.
Proven ability to work well within a team and promote strong working relationships meanwhile, maintaining professional attitude and positive outlookCapacity to produce a large quantity of error free work in a timely fashionSpecial Role Requirements:Must possess excellent interpersonal skillsInnate sense of urgency that provides proactive and consistent workExcellent Multitasking abilityProactive, Approachable, and AccountableFunctional knowledge of a warehouse environmentWork well under pressureFlexible / AdaptableProblem-solving SkillsAbility to gain commercial perspective while successfully executing job roleAble to efficiently work under minimal supervisionMinimum 2 years of experience in a customer service / receiving roleInventory Experience
Physical Requirements:
Work in a seated position for extended periods of time.
Ability to work in a fast-paced office setting.
NOTICE TO APPLICANTS :
Ravago Americas is an equal employment opportunity employer.
We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status.
We assure you that your opportunity for employment with this employer depends solely upon your qualifications. Job Family OPS / SALES SUPPORT JOB FAMILYPay Type HourlyEmployment Indicator Baytown Pkg/Whse#J-18808-Ljbffr
