- Maintains ongoing relationship with regional customers and sales staff by answering incoming calls, correcting order issues, processing customer orders, and resolving customer product or service issues.
- Processes sales orders and order changes and confirms shipment/delivery dates and cancellations.
- Provide specialty gas/supplies sales and support to customers, other Customer Solutions Specialists, as well as our outside sales team.
- Uses business software systems to retrieve customer information, verify inventory levels and process orders.
- Verifies customer credit status and completes necessary paperwork to issue credits or debits.
- Provides quotes and assistance to sales force and management within set parameters.
- Suggests additional and/or alternative products and services to meet customer needs, following established pricing guidelines.
- Provides customers with informational materials such as sales brochures, marketing flyers, etc.
- Responsible for phone inquiries for service calls and part orders.
- Builds and maintains effective working relationships with all internal Linde customers.
- Performs at a high level to meet call center performance metrics.
- Outsources products and goods from internal and external locations.
- Other duties as assigned.
- High School Diploma required, college or equivalent experience preferred
- Minimum of - 4 years of customer service or in store sales experience required
- Prior industry experience including knowledge of current company products (hardgoods and welding supplies, industrial gas, specialty gas and medical gas) required
- Hands on experience in Specialty Gas/Hydrocarbon industries, required
- Strong computer skills, including Microsoft applications and Lotus Notes
- Excellent verbal and written communications skills
- Proficiency in computer systems and computers applications
- Strong verbal and written communication skills
- Demonstrated ability to work independently and be self-motivated
- Ability to work flexible hours
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In-Plant Solutions Specialist
2 weeks ago
MSC Industrial Supply Houston, United StatesBuilt to Make You Better. · Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career a ...
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Screening Solutions Specialist
3 weeks ago
Exact Sciences Houston, TX, United StatesHelp us change lives · At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an ...
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Solutions Specialist
3 weeks ago
Air Comm Houston, United States**About Us** · Join our team · Welcome to Air Comm, where innovation meets communication Since 1973, we've been on a mission to revolutionize wireless solutions for clients worldwide. We tailor our services to fit the unique needs of every industry, big or small. We specialize in ...
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Senior Learning Solution Specialist
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GHD Group Pty, Ltd. Houston, United StatesAt GHD, we dont just believe in the power of commitment, we live and breathe it every day Thats why we pledge to support and empower all of our people to make a positive impact when working with the right technology and training as you bring ideas Solution, Specialist, Solutions, ...
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Clinical Solutions Specialist
3 weeks ago
Nihon Kohden Houston, United StatesJob Description · Job DescriptionThe Clinical Solutions Specialist (CSS) is responsible for working with both the Account Executive and Senior Nurse Executives (SNE) to support the sales cycle. In collaboration with these teams, one key component of this role is to provide clinic ...
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Technical Solutions Specialist
3 weeks ago
WP Houston, United StatesThe Technical Solutions Specialist is proficient in the usage and application of Grade Control Systems on construction equipment. Lead sales, training, and repair efforts of Grade Control technology. Ensure excellent customer and WPI internal training is provided. Assist departme ...
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Alight Houston, United StatesOur storyAt Alight, we believe a companys success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Our Values:Champion People be empathetic and help create a place where everyo ...
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Alight Houston, United StatesOur story · At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." · Our Values: · Champion People · – be empathetic and help create a p ...
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Fulfillment Solutions Specialist
1 week ago
Regions Bank Houston, United StatesThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
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Screening Solutions Specialist
1 day ago
Exact Sciences Corporation Houston, United States**Help us change lives** · At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, ...
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Provider Solutions Specialist
3 weeks ago
HCA Houston Healthcare Sugar Land, United States**Introduction**: · Do you want to join an organization that invests in you as a Provider Solutions Specialist? At HCA Houston Healthcare in Conroe, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course ...
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Customer Solutions Specialist
3 weeks ago
Country Fresh The Woodlands, United StatesReporting to the Customer Solutions Manager, the Customer Solutions Specialist is responsible for managing the day-to-day customer relationships via regularly planned customer-lifecycle touch points. This position will nurture and foster existing customer relationships. They will ...
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Provider Solutions Specialist
1 month ago
HCA Healthcare Sugar Land, United States Full timeDescription · Introduction · Do you want to join an organization that invests in you as a Provider Solutions Specialist? At HCA Houston Healthcare in Conroe, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over th ...
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Energy Solutions Specialist
3 days ago
Impulse Marketing Group Houston, United States**Enrollment Specialist** · - Are you a motivated and outgoing individual looking for an exciting opportunity in the energy sector? Join our team as an Energy Marketing Representative and be at the forefront of promoting our energy services directly to customers._ · **Key Respons ...
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Fulfillment Solutions Specialist
2 weeks ago
Regions Houston, United States Full timeThank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, ...
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Senior Learning Solution Specialist
1 week ago
GHD Group Houston, United StatesJob Description · At GHD, we don't just believe in the power of commitment, we live and breathe it every day · That's why we pledge to support and empower all of our people to make a positive impact when working with the right technology and training as you bring ideas and proje ...
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Technical Solution Specialist/architect
2 days ago
OptiSigns Inc Houston, United StatesMarkets are changing rapidly, and there is high demand for "in person digital experiences". Teams from multiple and diverse industries are looking for solutions to connect customers and employees to omnichannel experiences. Our understanding of these challenges and our extensive ...
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Customer Solutions Specialist Houston, Tx
3 weeks ago
Praxair / Linde Houston, United StatesLinde Gas & Equipment Inc. is seeking a Customer Solutions Specialist to join our team located in Houston, TX. The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall cu ...
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Customer Solutions Specialist
1 week ago
WK Solutions Inc. Goose Creek, United StatesJob Description · Job DescriptionDo you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicat ...
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Provider Solutions Specialist
4 weeks ago
HCA Houston Healthcare Sugar Land, United StatesDescription · Introduction · Do you want to join an organization that invests in you as a Provider Solutions Specialist? At HCA Houston Healthcare in Conroe, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over ...
Customer Solutions Specialist - Houston, United States - Praxair
Description
Linde Gas & Equipment Inc. is seeking a Customer Solutions Specialist to join our team located in Houston, TX.The Customer Solutions Specialist is responsible for performing customer service activities in a call center environment with the objective to create a better overall customer experience.
Customer Solutions Specialists receive and handle all incoming customer inquiries; taking complete ownership of issue(s) until the customer's goal and/or need is achieved.
Responsibilities
Requirements
Hourly Rate- $ $30.00 (commensurate with industry experience)
Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion.
We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet.
The company serves a variety of end markets including chemicals & refining, food & beverage, electronics, healthcare, manufacturing, and primary metals.
Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more.
Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements, and emissions reductions. For more information about the company, please visit our website at .All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Customer Solutions Specialist professionals in Houston
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Rick Neudorff
Business Continuity & Emergency Management Dir.