Financial Aid Coordinator and - Charleston, United States - Trident Technical College, SC

Description

Salary: $37, $70,054.00 Annually

Location : Charleston County, SC

Job Type: FTE - Full-Time

Job Number: 2477/2481

Agency: Trident Technical College

Opening Date: 03/31/2024

Closing Date: Continuous

Residency Requirement: Yes

Class Code:: AD82

Slot Number:: 0001

Position Number::

Normal Work Schedule:: Monday - Friday (8:30 - 5:00)

Pay Band: Band 5

Opening Date: 03/31/2024

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures:: Additional Comments: Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at The position is open until filled with preference given to applicants who apply on or before April 12, 2024. OR Application deadline. Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required. Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required. Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box Charleston, SC 29423), or faxed to or emailed in PDF format to by the deadline date and time. Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA). Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.

Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

Join our dynamic Financial Aid and Veterans Assistance department and our supportive work environment that fosters personal and professional growth. We are seeking a passionate and detail-oriented candidate to fill the role of Financial Aid Officer.

Under the limited supervision of the Assistant Director of Awarding and Customer Service, the Financial Aid Officer is responsible for various tasks related to federal verification requirements and the oversight of specific financial aid programs and/or service areas; ensures timely and compliant processing and reporting of all aspects of financial aid programs and/or service areas; maintains files in compliance with federal, state, and institutional guidelines; assists with audits, surveys, and program reviews as needed; provides research assistance on financial aid regulations; and makes recommendations for policy and compliance.

Minimum and Additional Requirements

This position requires a bachelor's degree and financial aid experience. Equivalencies may be considered. Preferred candidate will have a bachelor's degree plus one (1) year related financial aid experience.
Preferred Qualifications

Preferred candidates will have knowledge and skills in automated processing, data management systems, and process efficiency. Knowledge of financial aid regulations, procedures, and eligibility requirements is essential. Candidate must be able to read, comprehend, and comply with federal and state laws, regulations, and policies pertaining to the administration of student financial aid, interact effectively as a team member, and work collaboratively with other departments. The successful candidate will work effectively with various constituencies in a diverse community. Must be self-motivated, have exceptional organizational and time management skills, and manage multiple priorities while exercising sound judgment and discretion. Possess excellent customer service, public speaking, and oral and written communication skills. Proficiency in MS Office applications and social media marketing is highly desired. The ability to speak conversational Spanish is a plus.
Additional Comments

Additional Comments: Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at The position is open until filled with preference given to applicants who apply on or before April 12, 2024. OR Application deadline.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required.

Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box Charleston, SC 29423), or faxed to or emailed in PDF format to by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Please describe your customer service and time management skills. Share how you believe your skills will contribute to our team's success

02

Share any relevant experience you have communicating with the public.

03

Detail your knowledge and skills with computer software and integrated student database systems.

04

Explain how you simplify complicated information for the general public to understand.

05

TTC: Are you currently employed with Trident Technical College?

• Yes: Full-Time Faculty
• Yes: Full-Time Staff
• Yes: Part-time Adjunct Faculty
• Yes: Part-time Staff
• Yes: Other
• No: Not currently employed with TTC

06

TTC: Please note that applicants are required to submit transcripts (Unofficial transcripts are acceptable)to be considered for this position. Applications submitted without transcripts will be considered incomplete and not accepted. Have you attached a copy of your transcripts? Unofficial transcripts may be attached, mailed to (Human Resources, PO Box Charleston, SC 29423), or faxed to the Human Resources Office.

• Yes
• No
• Current TTC employee/Transcripts are on File

07

How do you ensure that you are providing excellent customer service to students and parents throughout the financial aid process? Please describe your approach to difficult conversations or situations with students?

Required Question