Front Office Guest Service Representative - Chicago, United States - Hyatt Regency O'Hare Chicago

Description

Summary
At Hyatt, there's a home for every stage of your career.

We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development.

Chart your own journey by venturing into new roles, different brands and international opportunities. Here, doors are meant to be opened and horizons expanded. With us, you'll discover a career you didn't know existed.

The Guest Service Representative is responsible for the guest registration process and communication of hotel services and promotions.

This role is also responsible for answering internal and external phone calls, as well as creating and editing guest reservations.

This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include, but are not limited to, processing forms of payment and responding to guest inquires.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.

Hyatt has the best to offer including:

paid holidays, vacation and sick leave, medical health care after 30 days of service, paid Family Bonding Time, free parking, free colleague meals during shifts, discounted and complimentary rooms at Hyatt locations across the globe and much more Rate starts at $18.50/hour and increases to $20.00/hour after 60 days of service.

This position is also eligible for "upsell" bonuses. Shifts for this role would start at 2:00pm or later.
Careers for people who love helping people. Join Hyatt.

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Qualifications:

A true desire to satisfy the needs of others in a fast-paced environment
Takes pride in a job well done
Refined verbal and written communication skills
Friendly and enthusiastic personality
Ability to stand for long periods of time
Ability to work a shift starting at 2:00pm or later during the week and weekends