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    Customer Service Representative - Springfield, United States - Elle Management

    Elle Management
    Elle Management Springfield, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionSalary: $20.50 / hour

    We are currently seeking clerks for our License Office in Springfield, Missouri.

    We provide service to customers who are obtaining a driving permit, driver license, state ID card, motor vehicle and watercraft title and/or registration, and any other specialized permits.

    We offer competitive pay, great hours, detailed training, health, dental, and vision benefits. Starting pay is $20.50 per hour.

    We are offering a $250 sign on bonus for Part Time applicants after the successful completion of first 6 months of employment or a $500 sign on bonus for Full Time applicants after the successful completion of first 6 months of employment.

    We have both full and part time positions available. Students welcome

    Our business hours include Saturdays. Saturday availability will be required, they are shortened shifts.

    The key responsibilities for this position include, and are done in accordance with Missouri statutes, regulations, and federal laws; they are listed below:

    -Providing excellent and efficient customer service.

    -Working as a supportive team member with the ability to work independently in a production-oriented work environment.

    -Working at the customer service counter processing transactions, computing and collecting fees, balancing money collected with computer record of transactions.

    -Effectively communicating and interacting with a diverse population interpreting and applying statutes, regulations, policies and procedures in person and over the phone.

    -Entering and retrieving information from an electronic database, quickly and accurately.

    -Researching information, analyzing documentation, reviewing, and explaining findings.

    -Being conscientious of the cost of supplies and equipment and seeing that they are used in a cost-effective manner.

    -Operating the DMV's computer system, testing equipment, digital camera, & printer equipment.

    We would benefit from hiring an individual that demonstrates the following strengths:

    -Provide excellent customer service while dealing with a wide range of people.

    -Be able to work in an ever changing, fast paced environment.

    -Have excellent attendance and punctuality.

    -Can multi-task.

    -Cash handling experience.

    -Can learn and carry out a wide range of tasks.

    -Keyboarding skills. Must be able to type two handed, hands in the resting position, without looking accurately and efficiently.

    All applicants will be required to pass both criminal & tax background checks as a condition of hire.

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