IT Manager - Washington, United States - Network Runners, Inc.
Description
Clearance: Must have an Active Top Secret Clearance
Position Description: Network Runners, Inc. is seeking a Senior IT Manager in Automation and Knowledge Management Support to establish and maintain knowledge management and process automation efforts using tools and technologies available to OUSD(R&E). The role involves providing IT services for setting up online OUSD(R&E) knowledge repositories, optimizing processes, and automating business operations using technology like SharePoint, meeting the evolving needs of the office.
Duties & Responsibilities:
- Develop scalable, high-performing solutions based on common IT frameworks for OUSD(R&E).
- Assist in requirements gathering from OUSD(R&E) stakeholders.
- Design and implement integration solutions for real-time processing, support enterprise design, and provide escalated support for solutions.
- Conduct group facilitation, training, and knowledge transfer.
- Integrate reengineering efforts across the enterprise.
- Administer and maintain OUSD(R&E) knowledge management solutions.
- Configure service-level agreements, catalog items, and workflows for solutions.
- Assist in creating and managing technical documentation, manuals, policies, and processes.
Minimum Qualifications/Requirements:
- Minimum of five (5) years' experience in information technology.
- Experience may include facilitation, change management, training, process reengineering, business management techniques, or IT system planning and development.
Education:
- Bachelor's degree related to computer science, computer engineering, or graphic design.
Type of Job: Full Time
Salary: Competitive salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work Location: The Pentagon - Hybrid Remote
Company Description: Network Runners, Inc. is an Information Technology Solutions Company offering innovative IT solutions in the DOD and Civil sector. With a strong presence in various military branches and government agencies, NRI provides IT and Organizational Support solutions. NRI's team is spread across multiple cities, known for value, innovation, and mission focus.
Headquartered in Sterling, Virginia, NRI is a certified Small Disadvantaged Woman Owned Small Business. Network Runners, Inc. (NRI) is an equal opportunity employer, offering fair employment opportunities without discrimination based on various characteristics.
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