Jobs
>
Pittsburgh

    Seasonal Customer Experience Specialist - Pittsburgh, United States - The Peach Truck - Pittsburgh

    The Peach Truck - Pittsburgh
    The Peach Truck - Pittsburgh Pittsburgh, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer first culture. Other duties will include setting up of our locations and assisting with checking out our customers. This role involves travel to neighboring zip codes within the assigned market. This is a seasonal position and preparation for the season begins in early May and lasts into early September.

    Compensation:

    $17 hourly

    Responsibilities:

    Join us on a rewarding journey, where working in a fun and energetic environment excites you. We collaborate efficiently as a team to deliver outstanding experiences for our customers. If you find joy in providing excellent service, solving concerns, and making our customers' day better, you're exactly who we're looking for. Our role extends beyond the conventional Monday-through-Friday desk job, keeping things lively, particularly on weekends, ensuring our customers forge a strong connection to the essence of our brand. We prioritize personal growth, providing feedback and advancement opportunities, making every season with us an opportunity to thrive.

    Responsibilities Include:

    • Set up of the stops, this will include setting up tables, tents, cones, and other equipment (may be in excess of 40lbs)
    • Demonstrate a service culture that prioritizes the customer experience, modeling and delivering the "Peach Truck" service standard
    • Create a welcoming experience and exceed customer service expectations by focusing on decreasing wait time, friendly customer interaction, and service recovery.
    • Be knowledgeable about our peaches, and products, including how to properly condition a peach. With the ability to communicate your knowledge to the customer.
    • Champion offerings, ensuring informed, educated, and promoted offerings for an enhanced shopping experience.
    • Respond promptly to any negative customer experiences, de-escalating situations, and supporting the team in making things right for the customer, when necessary getting with customer service teams to solve the customer's problems.
    • Thank the customer in a genuine way and let them know we're happy they chose to purchase from The Peach Truck.
    • Make it right for the customer by de-escalating any negative situations and recovering the customer experience
    • Bag Peaches during downtime while being available for the customers
    • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
    • Work a flexible schedule aligning with customer and business needs.
    • All other duties based on business needs
    Qualifications:
    • 18 years of age or older and eligibility to work in the United States in compliance with applicable employment laws is required
    • Valid driver's license and reliable transportation to and from your work location.
    • Previous retail experience preferred, but not required
    • Ability to lift safely 40+ pound boxes repeatedly throughout a shift.
    • Ability to work outdoors in various climates
    • Welcoming and helpful attitude with a strong work ethic, that can adapt quickly to changing circumstances
    • Demonstrated ability to thrive in a fast-paced environment, showcasing flexibility, proactivity, resourcefulness, efficiency, and a keen attention to detail while multitasking
    • Access to a personal smartphone, and adaptability to current technology needs
    • Ability to work independently without direct supervision at all times and follow instructions
    • Flexible work schedule, including weekends, and holidays, with regular attendance necessary. (Saturday availability is required).
    • Dedicated to placing the customer experience as the utmost priority, with strong communication skills utilizing a positive and customer-focused language, and expertise in customer education, upselling, and cross-selling.
    About Company

    The Peach Truck - Pittsburgh proudly goes beyond being an equal opportunity employer, we work hard to sustain and enhance the natural and organic inclusivity that is fostered every day, by every employee. We don't do this because anyone tells us this is important, we do it because we genuinely want every person who comes to work here to be treated with respect and dignity and to be comfortable being their most authentic selves.

    We hire for character, kindness, humanity, moral fiber, and experience...therefore, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We look forward to meeting you



  • University of Pittsburgh Pittsburgh, United States Full time regular

    Dent Med-Clinical Affairs-Pennsylvania-Pittsburgh-( Incumbent must have excellent customer service skills, attention to detail, and flexibility. Front office experience in a dental or medical office and/or familiarity with dental insurance and treatment codes is highly desirable. ...


  • Thermo Fisher Scientific, Inc. Pittsburgh, United States

    How will you make an impact? Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customers needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Part Customer Experience, Specialis ...


  • Thermo Fisher Scientific Inc. Pittsburgh, United States

    Job Description · How will you make an impact? · Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team The ...


  • The Peach Truck Pittsburgh, United States

    · Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, ...


  • University of Pittsburgh Pittsburgh, United States

    · Residency/Speciality Patient Experience Specialist · Pitt is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity, and diversity. EOE, including disability/veterans. Benefits include: * 12 Paid Holidays PLUS Paid Vacation, Sick and ...


  • University of Pittsburgh Pittsburgh, United States

    Pitt is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity, and diversity. EOE, including disability/veterans. Benefits include: * 12 Paid Holidays PLUS Paid Vacation, Sick and Personal Days * Additional Paid Time Off (Winter Recess ...


  • PNC Financial Services Group Pittsburgh, United States

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...


  • Thermo Fisher Scientific Pittsburgh, United States

    Job DescriptionHow will you make an impact?Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team The role ...


  • Thermo Fisher Scientific Pittsburgh, United States OTHER

    Job Description · How will you make an impact? · Are you a problem solver who likes a fast-paced environment that strives for excellence in satisfying customer's needs? An exciting opportunity has arisen for a Customer Account Specialist to join the Encompass Third Party Team Th ...


  • PNC Pittsburgh, United States

    Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our em ...


  • AAA East Central Pittsburgh, United States Full time

    Retail Service SpecialistWe are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA ...


  • Petco Monroeville, United States

    **Guest Experience Specialist (Sales Associate)** · Category: Stores · Location: 2723 Stroschein Road, Monroeville , PA 15146 · Schedule: Part_time · C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world · What y ...


  • Infinity Systems Pittsburg, United States

    Are you a conscientious and solution-oriented worker? Do you have a passion for technology and a hands-on mentality? If you are also looking for a new challenge, then welcome to our client, a specialist in IT services in the metropolitan region of Nuremberg. · What awaits you:Ear ...


  • BlueNova Industries Pittsburg, United States

    For a basic care hospital, we are currently looking for an ambitious · Senior Physician Gastroenterology (m/f/d) · in the greater Trier area. · The offer: · Wide range of services and treatments in gastroenterology, with focuses including the treatment of acute and chronic inflam ...

  • Stellar Enterprises

    Production worker

    2 weeks ago


    Stellar Enterprises Duquesne, United States

    About the Company · At Duquesne, we are an essential partner in the field of motor management for combustion engines, generators, and turbines, with our experience and innovative power in control and drive technology. With dedication, we develop the perfect solution for emission ...


  • Infinity Systems East Pittsburgh, United States

    The Liebherr-Werk Biberach GmbH is a leading manufacturer of high-quality tower cranes and mobile construction cranes in East Pittsburgh. Our fast-erecting cranes, top-slewing cranes, and mobile construction cranes are successfully used worldwide and are known for their efficienc ...


  • BNY Mellon Pittsburgh, United States Full time

    Vice President, Technical Product Specialist and App Delivery II · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking ...


  • Fusion Dynamics McKees Rocks, United States

    Are you looking for a new professional challenge? Then we have an exciting opportunity for you. · On behalf of our client, a radiology practice near Karlsruhe, we are currently seeking a specialist in radiology (m/f/d) to join their team on a full-time or part-time basis. · akut ...


  • LIFE Pittsburgh Pittsburgh, PA, United States Full time

    ABOUT LIFE PITTSBURGH – · LIFE Pittsburgh, a growing nonprofit organization with approximately 400 employees, is a community-based alternative to nursing home care and assisted living. Through the LIFE Pittsburgh program, frail older adults can remain in their own home and receiv ...

  • TOPS Staffing

    Payroll Specialist

    3 weeks ago


    TOPS Staffing Pittsburgh, United States

    Company Description · TOPS Staffing is a local family owned group of 6 staffing companies. · Role Description · This is a full-time on-site role for a Payroll Specialist at TOPS Staffing located in Pittsburgh, PA. The Payroll Specialist will be responsible for various day-to-day ...