- Conduct and accept outbound and inbound phone calls with enrolled patients to ensure they are supported per Clarest client program specifications.
- Perform data entry, that includes demographic information on patient profiles in our computerized database.
- Ability to work independently, meet deadlines, and be flexible.
- Maintain a positive, empathetic, and professional attitude when interacting with patients, clients, and coworkers.
- Follow all established Clarest policies and procedures including but not limited to HIPAA, privacy, and security policies and procedures.
- Perform administrative support functions as needed.
- Perform other duties or tasks, as assigned, or required.
- In-office training required a minimum of 30 days.
- Remote work from home after successful completion of training.
- Must have high-speed internet.
- At least 1 year of customer service and or call center experience preferred.
- Available for in office training (30 business days) then the position is remote.
- HS diploma/GED required.
- Proficient with computers and comfortable learning new programs.
- Excellent verbal, written, and customer service skills.
- Intermediate typing/keyboarding skills.
- Ability to perform tasks accurately and efficiently when inputting information.
- Understanding of HIPAA, Privacy, Safety, and Compliance guidelines.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
-
Patient Engagement Specialist
1 week ago
Clarest Health Buffalo, United StatesJob Description · Job DescriptionSummary: · The Patient Engagement Specialist will perform outbound telephonic outreach to our patients to schedule appointments and deliver on-the-spot transfers to our clinical team. To be successful in this role you will need to be able to estab ...
-
VP, Financial Consultant
1 week ago
Charles Schwab Buffalo, United States Full timePosition Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's branch team is at the hear ...
-
Retail Sales Specialist
1 week ago
Spectrum Buffalo, United StatesAT A GLANCE: Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800.00 annually. Top performers in this role are earning $58, You may also qualify for free internet, TV, and phone ser ...
-
Retail Sales Associate
1 hour ago
Spectrum Town of Amherst, United States Full timeAT A GLANCE: · Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800 annually. Top performers in this role are earning $58,000. You may also qualify for free internet, TV, and phone ...
-
Education Specialist
1 week ago
University at Buffalo Buffalo, United StatesAs an educational specialist, you will engage in activities related to the educational process within the academic setting and the delivery of educational services in nonacademic settings in specialties such as learning disabilities, speech pathology Education, Specialist, Resear ...
-
Education Specialist
1 week ago
University of Buffalo Buffalo, United StatesFiscal Year Position Title Education Specialist Classification Title Education Specialist Department The University at Buffalo Posting Number R230001 Posting Link Employer Research Foundation Position Type RF Professional Type Varies Appointment Term Salary Grade E.79 · Posting ...
-
Program Specialist 1
1 week ago
StateJobsNY Buffalo, United StatesThis title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position: · This title includes a traineeship opportunity and applicants will be appoint ...
-
Peer Specialist
1 week ago
BestSelf Behavioral Health Buffalo, United StatesPeer Specialist (Multiple locations) · FLSA Status: Non-Exempt · Starting range: $ $18.75 per hour · Locations include: 1050 Niagara St., Buffalo; 768 Delaware Ave., Buffalo; 255 Delaware Ave., Buffalo- Full Time available · 2101 Spruce St. North Collins-Part Time available · SUM ...
-
Education Specialist
1 week ago
University at Buffalo Buffalo, United StatesPosition Title: Education Specialist · Posting Number: R230001 · Employer: Research Foundation · Salary Range: Competitive · FTE: Varies · Position Summary: · As an educational specialist, you will engage in activities related to the educational process within the academic setti ...
-
Allergy Territory Account Specialist
1 week ago
Novartis AG Buffalo, United StatesAbout the Role · Allergy Territory Account Specialist - Buffalo, NY - Remote · This is a field-based and remote opportunity. · Novartis is more than an organization. It is a thriving community where talented people can truly belong. Working closely and collaboratively, we achieve ...
-
Program Specialist 1
1 week ago
New York State Civil Service Buffalo, United StatesNY HELP No · Agency Office of Cannabis Management · Title Program Specialist 1 (Cannabis) - VID · Occupational Category Other Professional Careers · Salary Grade 18 · Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) · Salary Range From $65001 to $82656 A ...
-
Growth Outreach Specialist
3 weeks ago
CINQCARE Buffalo, United StatesCINQCARE · Growth Outreach Specialist - ACO REACH · Position Description · Overview · The Growth Outreach Specialist for ACO REACH reports to the operational leader in their assigned market with accountability for supporting growth related activities for the ACO REACH model. ...
-
Program Specialist 1
1 week ago
State of New York Buffalo, United StatesPlease note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, ...
-
Advocacy Specialist 1 OR 2
3 weeks ago
State of New York Buffalo, United StatesPlease note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, ...
-
Senior Program Specialist, Family Medicine
1 week ago
University at Buffalo Buffalo, United StatesPosition Title: Senior Program Specialist, Family Medicine · Posting Number: R230301 · Employer: Research Foundation · Salary Range: $55,341 · FTE: 1.00 · Position Summary: · The Department of Family Medicine ) , Area Health Education Center System ( AHEC ) ) is seeking to hire ...
-
StateJobsNY Buffalo, United StatesA bachelor's degree and three years of professional program evaluation experience in a human services setting, which includes the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other d ...
-
New York State Civil Service Buffalo, United StatesNY HELP No · Agency Mental Health, Office of · Title Mental Hygiene Program Evaluation Specialist 3, Buffalo Psychiatric Center, P24774 · Occupational Category Health Care, Human/Social Services · Salary Grade 23 · Bargaining Unit PS&T - Professional, Scientific, and Technic ...
-
New York State Civil Service Buffalo, United StatesNY HELP Yes · Agency Mental Health, Office of · Title Mental Hygiene Program Evaluation Specialist 3, Buffalo Psychiatric Center, P24774 · Occupational Category Health Care, Human/Social Services · Salary Grade 23 · Bargaining Unit PS&T - Professional, Scientific, and Techni ...
-
Senior Program Specialist, Family Medicine
1 week ago
University of Buffalo Buffalo, United StatesFiscal Year Position Title Senior Program Specialist, Family Medicine Classification Title Project Staff Associate Department Family Medicine Posting Number R230301 Posting Link Employer Research Foundation Position Type RF Professional Type Full-Time Appointment Term Salary Gra ...
-
Patient Relations Specialist
2 weeks ago
Clarest Health Buffalo, United StatesTitle: Patient Relations Specialist · Reports To: Pharmacy Liaison Manager · Location: Buffalo, NY · Position Summary · Clarest Health is experiencing rapid growth and is actively seeking a highly skilled and strategic Pharmacy Relations Specialist to join our dynamic team, spec ...
Patient Engagement Specialist - Buffalo, United States - Clarest Health
Description
Job Description
Job DescriptionSummary:
The Patient Engagement Specialist will perform outbound telephonic outreach to our patients to schedule appointments and deliver on-the-spot transfers to our clinical team. To be successful in this role you will need to be able to establish rapport with our patients and have experience multitasking within multiple computer applications.
Duties and Responsibilities:
Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience:
Location:
701 Seneca Street, Suite 602, Buffalo, New York
Availability:
Full Time: Monday through Thursday 11 a.m. to 7:00 p.m. and Friday 9:00 a.m. to 5:00 p.m. EST.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Job Type: Full-time
Pay: $ $19.50 per hour
Expected hours: 40.00 per week
Benefits:
