Assistant Director - Warren, United States - The Learning Experience #124

The Learning Experience #124

Verified Company

Warren, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Role Responsibilities:

BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

- office supplies, food, curriculum, staff recognition items, etc.

- organizes facilities maintenance and technology support

Ensures parent billings, account receivables and collections are accurate and precise
In partnership with Center Director, conducts team meetings to communicate important information and set a direction

CUSTOMER ENGAGEMENT

Executes marketing brand campaigns within the center and implements local marketing activities.
Oversees Work and Family program

- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)

Effectively uses social media channels for parent engagement and retention
Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
Has a strong understanding of the childcare offerings within the community
Maintains the lead tracking portal and customer database
Coordinates the registration process and maintains customer and employee information in center systems
Responsible for communications to families (i.e. billing, newsletters)
Plans and manages budget for "parent pleasers"

Qualifications:

1+ years' experience in retail/store management crossindustry experience is welcome
Demonstrated leadership ability with a minimum of 1+ years of experience in a customerfacing sales setting
Ability to leverage data to understand the business and make decisions