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Practice Optimization Manager - Hilo, United States - Navvis & Company
1 week ago
Description
About Us:
Navvis is a Real-Person Care company with a transformative approach to population health. Our groundbreaking approach responds to how people really live their lives, day in and day out. Navvis Real-Person Care is integrated and holistic, physician-led and person-centered.
Our entire approach begins with asking people a simple question that no one else is asking:
Not, 'what's the matter
with
you?' but, 'what matters
to
you?'
Navvis delivers seamless, high-performing and aligned provider networks, care coordination, and value-base care models.
We partner with
health plans , health systems, providers and employers to eliminate the barriers, boundaries, and siloed efforts that fragment care. We help our clients move from a
system
that is complicated and frustrating to one that is centered on people's real-life needs.
Real life. Life changing. Changing healthcare. That's Navvis.
Learn more at:
Department Overview:
The Practice Optimization Program (POP) is a resource to facilitate and ensure providers and practice staff are engaged, empowered, and enabled to achieve success in a patient-centric, physician inspired and clinically driven value-based care model.
This program supports the physician patient relationship inside the practice which allows for sustained engagement to address patient needs in a manner that impacts costs, quality, access, and overall patient experience.
POP is designed to address what matters to providers and the care team through the physician lens.Practice optimization activities occur within the practice to empower and enable the entire care team to operate at top of license to improve workflows and processes, enhance point of care experience for both provider and patient, improve practice performance, reduce variation and eliminate duplication.
Transforming into a population health and value-based care organization requires processes, teams, and technology to eliminate the barriers that fragment care.
The four Practice Optimization Program (POP) principles are designed to help do just that and include the following:Doing things
with providers , not to them and around them
Understanding
what matters
most to providers
Focusing on
provider well-being
as the quadruple aim in healthcare
Optimizing what they are
by enhancements, not transforming them into something they are not
As a Practice Optimization Manager, you will:
Be accountable for establishing and maintaining sustained engagement within practices that impacts costs, quality, access, and overall patient experience through the deployment of tactical and strategic methodologies
Build and effectively maintain strong relationships with practice operational and clinical leadership that informs development of performance improvement initiatives to achieve identified goals
Be a subject matter expert in value-based care who is seen as a thought partner and a trusted point of contact.
Including regularly identifying educational needs and proactively seeking to address these barriers across the practice teamDevelop and deploy localized practice optimization strategies based on data analysis that includes measurable and time-specific aim statements as part of a data-informed PDSA rapid cycle optimization approach
Regularly hold practice optimization meetings with practice leadership and key clinical influencers to monitor progress toward, and discuss opportunities related to, deployed practice optimization strategies
Use internal and external data to analyze and interpret trends. Work with appropriate stakeholders to implement proactive strategies to address issues and measure POP impact
Demonstrate ability to impact the fourth aim in the quadruple aim by improving physician satisfaction across the areas of personal, professional and income lifestyle to decrease physician burnout
Routinely assist and support Enterprise Practice Optimization Team, Market Presidents, and Executive leadership in summarizing and measuring Practice Optimization Program impact, sharing best practices, provider feedback, and opportunities for organizational alignment.
A Day in the Life:
Regular, self-driven in-practice engagement within assigned market
Independent analysis and interpretation of healthcare data, including utilization, cost, and quality metrics to proactively address provider, practice, and system needs
Deploy rapid cycle optimization to support all aspects of quality patient care delivery, and ensure desired outcomes are monitored and achieved through PDSA and robust documentation
Regularly collaborate with internal Navvis matrix partners to support deployed practice optimization strategies
Ensure providers and practices are engaged, empowered, and enabled to achieve success in Value-Based Care
Maximize technology (EMR, Coreo, Patient Portals, Telemedicine, etc.)
What Success Looks Like in this Role:
Meet or exceed quarterly market review key performance indicators including measurable outcomes and engagement expectations
Maintain a deep understanding of Navvis' client measures and requirements
Identify, assess, and collaboratively work to resolve short-term and long-term issues
Ensure buy-in from key stakeholders and those affected by changes
Requirements
We are excited about you if you have these things:
Bachelor's degree in Business or Healthcare related field or equivalent experience
4+ years of healthcare management or clinic manager experience working directly with physicians and practice members with a demonstrated ability to use data, PDSA rapid cycle optimization to influence utilization, cost, and quality metrics
Demonstrated understanding of in-practice clinical workflows and protocols
HCC/RAF knowledge preferred
HEDIS/Stars/Quality knowledge preferred
Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment, problem solving, and decision-making skills in a matrixed organization
Excellent oral and written communication skills; able to communicate professionally and effectively to a diverse audience
Demonstrated analytic skills to gather, transform, research, and communicate data in an actionable manner necessary for performance improvement, including intermediate to advanced Excel knowledge.
Proficiency with Microsoft Office 365, productivity software, including but not limited to Word, Outlook, PowerPoint, Excel, Lists, Skype meetings and SharePointExperience with population health management technology platforms
This role requires travel to provider offices
Primary Care experience strongly preferred
Ability to travel 70%+ to various locations on the Island of Hawaii and 2 consecutive days a month to Maui
What you'll get:
Navvis is committed to attracting the most insightful and motivated talent by providing a candidate and onboarding experience that you won't find elsewhere We foster an environment and culture that allow people to be creative, feel connected and be inspired to do their best work no matter where they are on the map.
From the basics like a competitive total rewards strategy, volunteering and social engagement activities to creating company experiences that challenge you to think differently and do different things as part of our never stop learning ecosystem, we support the whole person when you become a team member at Navvis.
Navvis offers a competitive benefits package including, but not limited to, medical, dental, vision,401K
with a safe harbor contribution and Paid Time Off plan starting at 2+ weeks.
Our Commitment:
Navvis is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment.
All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, creed, national origin, ancestry, disability, perceived disability, medical condition, genetic information, military or veteran status, sexual orientation, or any other protected status, as defined by applicable law.
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodation to complete your application and participate fully in our recruitment experience.
Contact us at#LI-Hybrid
#Associate
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