Program Aide - Albany, United States - Civil Service, Department of

Civil Service, Department of
Civil Service, Department of
Verified Company
Albany, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Minimum Qualifications

NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (
NY HELPS).


NON-COMPETITIVE MINIMUM QUALIFICATIONS:
Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.


70.1 TRANSFER QUALIFICATIONS:


One year of permanent, contingent permanent, or 55 B/C service allocated to a Grade 11 or higher eligible for transfer and determined to be similar by Civil Service.


NON COMPETITIVE PROMOTION (NCP) QUALIFICATIONS:

The minimum qualifications for NCP appointment are:

One year of permanent competitive, non-competitive, or 55-b/55-c service in an office assistant, clerical, keyboarding, or paraprofessional** title allocated to Grade 6 or higher.


PROVISIONAL QUALIFICATIONS:

The minimum qualifications for Provisional appointment are:

One year of permanent competitive, non-competitive, or 55-b/55-c service in an office assistant, clerical, keyboarding, or paraprofessional** title allocated to Grade 6 or higher.


Duties Description


The Testing Services Division is responsible for the development, administration, scoring and validation of the examinations provided to the public for State agencies and local jurisdictions.

To better serve New Yorkers and make examinations more accessible and convenient for all, the Department is implementing a new examination model known as continuous recruitment testing that will offer testing on a continuous basis with examinations held via a hybrid of online training and experience exams, multiple-choice exams via remote proctoring (online), and in state operated computer-based testing centers and this position will help play an important role in ensuring the success of this new approach to examinations.

The Program Aide duties in the Testing Services Division will include but are not limited to the following:
The incumbent of these positions will be working in the Testing Support section of the Testing Services Division.

Testing Support is comprised of three distinct units:
Exams Control and Composition, Test Administration, and Exams Scoring and Results Processing. Incumbents will be assigned to one of these three units.
Exams Control and Composition Unit (ECCU)

The duties of Program Aides assigned to ECCU include, but are not limited to, the following:

  • Overseeing, reviewing, and prioritizing the work of the ECCU and working directly with staff from the Testing Services and Staffing Services Divisions.
  • Maintaining electronic file storage.
  • Assisting the Unit Manager with Exams Control Interface program entries and updates.
  • Troubleshooting software and hardware issues.
Test Administration Unit (TAU)


With the implementation of the Department's new continuous recruitment examination model, TAU will also oversee the operation of the Department's 12 dedicated computer-based testing locations statewide, including working closely with the Civil Service staff assigned to these locations.

The duties of Program Aides assigned to TAU include, but are not limited to, the following:

  • Coordinating and assisting with the statewide recruitment and assignment of test center monitors, supervisors, and assistant supervisors at the Department's traditional test sites and at the12 dedicated computer-based testing locations.
  • Following up on reasonable accommodation and alternate test date arrangement requests and handling other test administration issues.
  • Responding to a variety of written and oral requests and providing narrative, analysis and edits of data reports and shipping reports as necessary.
Exams Scoring and Results Processing (ESRPU)

The duties of the Program Aide assigned to ESRPU include, but are not limited to, the following:

  • Assisting the public and Department staff with questions related to exams scoring functions.
  • Assisting in maintaining the State Veteran's credit system for entitlement of Veteran credits on examinations and appointments.
  • Verifying test attendance, scanning and transmitting hardcopy answer sheets and electronic response files to other Testing Services Division sections.
  • Posting State and Local examination score results to the Department website or Municipal Services Division online website.
  • Overseeing certain decentralized examination rosters.
  • Compiling, entering and updating various ESRPU data for tracking or analysis purposes.

Additional Comments
TeamCivilService is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce.

The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team.

In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package.
The Department of Civil Service is the central personnel agency for the Executive Branch of New Y
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