Call Center Customer Service Representative - York, United States - Bath Fitter

Bath Fitter
Bath Fitter
Verified Company
York, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Are you looking for a full time & permanent position that offers benefits (Paid time off, holiday pay, medical insurance) that can start right away?

We might have the perfect opportunity for you, because we have all of that above & MORE

Who we are:


The Bath Fitter and Kitchen Saver are premier remodeling company's that specialize in solutions that make a major improvement in people's lives and homes faster and for less cost than traditional methods.

As a leader in the industry, we are continuously looking for ways to expand and improve.


Job information:


Salary:
$15-$17/hr plus commission - $19-$20/hr total potential


Shift: 10:30 AM - 7:00 PM

  • Sets inhomes sales appointments with prospective customers using the telephone / computer workstation.
  • Books appointments accurately and within proper guidelines including maintaining awareness of open appointments times on the calendar.
  • Processes calls received from prospective customers who initiate contact by calling the Contact Center directly.
  • Contacts a predetermined list of phone numbers for prospective customers who expressed an interest in the company's products and services ("warm source").
  • Meets or exceeds performance metrics and standards for conversion, confirmation and demo rates consistently.

What we offer YOU:


  • PAID training—you will have a two week training in the classroom and on the floor
  • Room to grow—we want to assist you in getting where you want to be. With that being said, there is plenty of room to grow within the company. You will be evaluated every 30 days to assess your performance and get you closer to reaching your goals.
  • You decide on your pay—you will be making a set hourly rate plus shift differential and an uncapped bonus structure. If you put in the work, the results will show.

Job Requirements:


  • Must have reliable transportation
  • Shift hours 10:30a 7p
  • High school diploma/GED
  • Must be at least 18 years of age
We offer full benefits to include health, dental and vision and paid vacation, sick time and 401k.


Pay:
$ $17.00 per hour

Expected hours: 40 per week


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Call center
  • Inperson

Work Location:
In person

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