Customer Service Representative - Middle River, United States - REQ Solutions

REQ Solutions Middle River, United States

3 weeks ago

Description

Job: Customer Service Representative

Location: Middle River, MD 21220

Duration: Contract

(Key Words: Customer Service, Customer Service representative, Customer Support, CSR, Incoming call, Outbound call, Call, Calling,

Phone Calls)

Responsibilities:

Assists customers with the account opening process.
Accurately explains the terms/conditions and policies/procedures relating to the account.
Processes account payments, perform cash out process at end of shift
Consistently meets or exceeds performance goals to ensure the highest quality
of service is provided to the customer.
Performs account maintenance, including account changes, adjustments, and statement requests.
Contacts customers for additional account information.
Assists in problem correspondence as required.
Prepares reports including CSR Daily Activity report and cash out report.
Responds to incoming phone inquiries regarding accounts, violations and DMV
Communicates business rules, policies and procedures governing violation processing
Reviews violation appeals process with appellants
Receives incoming phone calls and chat requests regarding DMV services
Communicates business rules, policies and procedures governing DMV services
Administrative functions to include image review and violation lookups
Regular and predictable attendance is an essential function of this job

Requirements & Qualifications:

High School Diploma or G.E.D
Previous experience in customer service, call centers, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

customer service representative

3 days ago

Family Dollar Middle River, United States

Family Dollar - 915 MIDDLE RIVER RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete c ...
Customer Service Representative

21 hours ago

The Panther Group Middle River, United States

The Panther Group is seeking Customer Service Representatives for a call center in Middle River, MD The Customer Service Representative enters information into the database, processes payments, and assists customers in understanding the programs pr Customer Service Representative ...
Customer Service Representative

3 days ago

Imagine Staffing Technology An Imagine Company Middle River, United States

Nature & Scope · Your Piece of the Puzzle · We are recruiting for a Customer Service Representative on behalf of our partner, a leading industry in delivering innovative products and services to transportation departments and agencies across the globe. This is a Contingent to H ...
Customer Service Representative

21 hours ago

TransCore Middle River, United States

TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in White Marsh, Maryland. · Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible f ...
Customer Service Representative

20 minutes ago

Closet Factory Middle River, United States

Job Summary: · The Customer Service Representative at Closet Factory - Baltimore, MD is a vital role in providing exceptional customer service and support for our clients. As a part of our franchise team, you will be responsible for assisting customers with inquiries and concern ...
Client Services Representative

4 weeks ago

TEKsystems Middle River, United States

Attention Top Aviation Manufacturer looking in need of customer Service Professionals Northern Baltimore, MD · Long Term Contract-To-Hire · This role offers individuals the ability to work alongside one of the world's top aircraft Manufacturers. This is a great opportunity to joi ...
Customer Service Representative I

2 weeks ago

TILLEY CHEMICAL CO. Middle River, United States

Job Description · Job DescriptionJob Summary · Ensure and improve the client experience and empathize with client needs through effective communication, resolving issues by offering solutions, explanations, and/or other options. · Essential Functions / General Accountabilities · ...
Customer Service Representative I

3 weeks ago

Tilley Chemical Company Middle River, United States

Job SummaryEnsure and improve the client experience and empathize with client needs through effective communication, resolving issues by offering solutions, explanations, and/or other options. · Essential Functions / General AccountabilitiesProvides customers' information about ...
Specialist, Inside Sales

2 weeks ago

TILLEY CHEMICAL CO. Middle River, United States

Job Summary We are seeking a motivated and dynamic Inside Sales Representative to join our team. The Inside Sales Representative will play a crucial role in driving sales growth by identifying new business opportunities, nurturing existing client relationships, and providing outs ...
Entry Level Sales Representative

3 days ago

Vivint Middle River, United States

Company: Vivint · Location: Middle River, MD · Job Type: Full-Time & Part-Time (30 hour minimum) · Leads Provided · Who is Vivint? · We are Vivint, a billion-dollar tech company who has over 1.8 million current subscribers. We are the #1 Home Automation & Security Company in ...
Specialist, Inside Sales

2 weeks ago

Tilley Distribution Inc Middle River, United States

Job Description · Job DescriptionJob Summary · We are seeking a motivated and dynamic Inside Sales Representative to join our team. The Inside Sales Representative will play a crucial role in driving sales growth by identifying new business opportunities, nurturing existing clien ...
Sourcing Project Engineer

19 minutes ago

Middle River Aerostructure Systems Middle River, United States

Job Type · Full-time · Description · About Us: · Middle River Aerostructure Systems is a world-leading manufacturer of thrust reversers (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products for en ...
Health & Wellness Coach - Part Time

4 weeks ago

Ramp Health Middle River, United States Part time

Job Description · Job Title: Onsite Health & Wellness Coach - Part Time, Middle River, MD. 8 Hours a month, two four hour days from 10am to 2pm. · Job Purpose: The wellness coach provides onsite, comprehensive wellbeing and injury prevention services that engage individual emplo ...
Health & Wellness Coach - Part Time

2 weeks ago

Ramp Health Middle River, United States Part time

Job Description · Job Title: Onsite Health & Wellness Coach - Part Time, Middle River, MD. 8 Hours a month, two four hour days from 10am to 2pm. · Job Purpose: The wellness coach provides onsite, comprehensive wellbeing and injury prevention services that engage individual empl ...
Account Development Specialist

3 weeks ago

Breakthru Beverage Group Middle River, United States

Job Description · Overview: · The Account Development Specialist is responsible for maximizing the sales and marketing of supplier brands to a targeted Regional Restaurant account base through effective planning, selling, merchandising and communication that permits achievement ...
Help Desk Coordinator

3 weeks ago

Sharpened Image Middle River, United States

Our Client, located in Middle River, MD is seeking a Help Desk Coordinator with at least 5 years of Help Desk experience supporting end users. This is a temp to perm opportunity for the right candidate. · Summary: Investigates and resolves software and hardware problems of comput ...
Registered Dietitian

2 weeks ago

NutraCo Middle River, United States

NutraCo is a company that provides Clinical Nutrition Services to Long Term Care facilities across the United States. · NutraCo has an exciting opportunity available for a motivated, goal-oriented Registered Dietitian located onsite near Middle River, MD. This position is a Full ...
Sourcing Project Engineer

1 week ago

Middle River Aerostructure Systems Middle River, United States

Job Type · Full-time · Description · About Us: · Middle River Aerostructure Systems · is a world-leading manufacturer of thrust reversers (the braking system on a jet engine), engine nacelle components and specialized aerostructures. It supplies and supports these products f ...
Project Manager I

2 weeks ago

Blue Horizon Tek Solutions Middle River, United States

Position: IT Manager - INFOR ERP (HCM) - FULL TIME · Location: Washington DC Vicinity - HYBRID with Minimum time on site · General SummaryResponsible for planning, coordinating, monitoring and implementing complex IT Programs to meet organizational goals. · Oversees and provides ...
Field Applications Associate Principal Engineer

6 days ago

FLEX Inc Middle River, United States

Job Posting Start Date Job Posting End Date · Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. · We believe in the power of diversity and inclusion and cultivate a work ...