Front Desk Coordinator, VP Student Affairs Office - Fullerton, United States - California State University, Fullerton

Description

Posted: 24-Nov-23

Location: Fullerton, California

Type: Full-time

Salary: Open

Categories:

Executive
Provost/Vice President

Internal Number:

Front Desk Coordinator, VP Student Affairs Office (Administrative Support Coordinator I)
Classificaiton: Administrative Support Coordinator I
Department: Vice President of Student Affairs Office
Sub-Division: Vice President of Student Affairs Office
Salary Range: Classification Range $3,505 – $5,508 per month(Hiring range depending on qualifications, not anticipated to exceed $3,505 – $3,800 per month)
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM
About CSUF:
Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
The purpose of the Division of Student Affairs is to transform the lives of our students academically, personally, and professionally, equipping all with the knowledge and skills required for success at Cal State Fullerton and beyond degree completion. We are seeking an exceptional individual to join our team as the Front Desk Coordinator (Administrative Support Coordinator I). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the general direction of the Chief of Operations, the Front Desk Coordinator provides coordination of general office and clerical support for the Vice President for Student Affairs (VPSA) Office and serves as the primary administrative support for the Chief of Operations and Operations Team. Solves operational problems, makes suggestions for process improvements, and interprets guidelines to solve issues. Utilizes discretion and independent judgment in handling confidential materials and sensitive situations via phone, mail, and in person. Efficiently performs various clerical tasks and standard office procedures, adheres to deadlines, and adjusts priorities in a high-energy and dynamic environment.
As the front-line staff person, the Front Desk Coordinator provides first-point-of-contact customer service to a diverse population including students, faculty, staff, administrators, parents, and campus visitors, utilizing tact and sensitivity. Facilitates daily operations by providing reception duties, including answering telephones, assisting with phone and in-person inquiries, distributing mail, and maintaining computer files. Orders, receives, distributes, and organizes office supplies. Maintains a clean and organized office environment for the Vice President (VP) Executive Suite. Oversees the Vice President for Student Affairs (VPSA) office's conference room calendar and manages the division's general email accounts and the reconciliations of several purchasing cards (P-cards). Serves as the primary Department IT Coordinator for the Vice President for Student Affairs Office and backup Department IT Coordinator for the entire division. Hires and manages schedules and payroll for all student employees hired by the Vice President for Student Affairs Office. Coordinates and distributes paychecks for professional and student staff on a biweekly basis. Supports the Vice President for Student Affairs Office with travel arrangements, parking permits, reservations, and coordination of lunch orders and catering. Assists with the processing of travel documents and special projects as needed. Other duties as assigned.
Essential Qualifications:
High School diploma or the equivalent and four years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of English grammar, punctuation, and spelling. Thorough knowledge of office systems with the ability to use a range of technology, systems, and software packages. Ability to independently handle multiple work unit priorities and projects. Ability to apply a variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to perform standard business math including calculating ratios and percentages, tracking financial data, and making simple projections. Ability to draft and compose correspondence and standard reports. Ability to effectively handle a broad range of interpersonal contacts including those at a higher level and those sensitive in nature.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications:
Experience to be fully functional in all technical aspects of work assignments. Ability to understand and operate in a variety of organizational structures. Bachelor's degree from an accredited four-year college or university and/or previous experience working in a higher education setting.
Special Working Conditions:
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator
Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Application Deadline: Dec 07, :00 PM)
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About California State University, Fullerton
California State University, Fullerton is a major regional university in a vital, flourishing area that includes Orange County, metropolitan Los Angeles and the expanding Inland Empire. The beautiful, 236-acre campus is set in Fullerton in north Orange County, about 25 miles from downtown Los Angeles and about 21 miles from nearby beaches. Cal State Fullerton has more than 37,000 students and approximately 1,800 full and part-time faculty members. The University offers 107 degree programs in eight colleges. Accredited by the Western Association of Schools and Colleges, CSUF is fourth in the nation for the number of bachelor's degrees awarded to minority students and first in California for the number of bachelor's degrees awarded to Hispanics.The University is one of the 23 campuses in the California State University System. Since the campus opened, CSUF has awarded degrees to more than 215,000 graduates. Many are leaders in business, government, education, and the arts.
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