Front Desk Assistant/data Entry Clerk - Pleasantville, United States - Caring Inc.
Description
JOB SUMMARY:
The Front Desk Assistant is responsible to complete the job responsibilities stated below in a professional and timely manner. The Assistant will be responsible to assist in the management of the non-clinical aspects of TAP Program.
QUALIFICATIONS:
- High School Diploma or GED preferred
- Ability to speak and understand English
- Phone etiquette
- Ability to speak clearly and answer phones in a professional manner
- Good communication skills
- Proficient in computer skills
- Proficient in basic office skills
- Organized & able to multitask
- Reliable
GENERAL RESPONSIBILITIES AND DUTIES:
- Maintains a working relationship with the program director.
- Maintains a working relationship with program nursing staff.
- Maintains a professional relationship with all clients, families, and all service providers.
- Maintains confidentiality of verbal and written information pertaining to clients, facility operations and other personnel.
- Maintains client's privacy and dignity.
- Has a full understanding of fire, emergency and safety procedure.
- Answers phones, takes messages and makes sure messages are delivered to appropriate personnel.
- Scanning and copying & filing as directed by the program director.
- Ensures all clients entering or leaving the program are documented or entered in the electronic system daily.
- Complete intake form for visitor or callin requesting information about TAP (name, address, phone number, etc.)
- Maintain daily census for the program.
- Will receive Therap training and assist with daily documentation.
- Will keep the front desk area clean.
- Abide by established guidelines of the program and governing regulations.
- Any other responsibilities deemed necessary by the administrator.
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