-
One Hour Heating & Air Conditioning Charlotte, United StatesBenefits: 401(k) matching · Competitive salary · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · ...
-
Contact Center Specialist
1 week ago
Addison Group Charlotte, United StatesRole: Call or Contact Center Specialist · Location: Charlotte, NC · Type: Contract/Contract to Hire · Overview: · We are seeking a driven and customer-focused Call/Contact Center Specialist to join our team in a contract (with the potential to transition to hire) role. You will ...
-
Work Center Specialist
1 week ago
Novant Health Medical Group Charlotte, NC, United States Full timeNovant Health Presbyterian Medical Center is looking for a compassionate, caring Infectious Disease Specialist to join our rapidly growing Infectious Disease team, and we would love to speak with you about our opportunities. · NovantHealthMedicalGroup is seeking Board Certified ...
-
Call Center Specialist
1 week ago
Strategic Staffing Solutions Charlotte, United StatesBusiness Execution Consultant · Location: Charlotte, NC · Shift: 11am - 8pm EST · Pay: $30/hr - W2 · Contract length: 12+ Months · Responsibilities: · Participate in or provide support for low complexity initiatives within Business Execution. Review basic or tactical issue ...
-
Call Center Specialist
5 days ago
Strategic Staffing Solutions Charlotte, United StatesBusiness Execution Consultant · Location: Charlotte, NC · Shift: 11am - 8pm EST · Pay: $30/hr - W2 · Contract length: 12+ Months · Responsibilities: · Participate in or provide support for low complexity initiatives within Business Execution. Review basic or tactical issue ...
-
Family Centered Treatment Specialist
1 day ago
Health Connect America Statesville, United States$500 SIGN ON BONUS · Join Pinnacle Family Services - Make a Difference in Lives · Position: Full-time, Family Centered Treatment Specialist (Qualified Professional) · Location: Statesville, NC (and surrounding areas) · What Will I Be Doing? · Work closely with at-risk youth and t ...
-
Family Centered Treatment Specialist
2 days ago
Health Connect America Charlotte, United StatesJob Description · Job Description$500 SIGN ON BONUS · Join Pinnacle Family Services - Make a Difference in Lives · Position: Full-time, Family Centered Treatment Specialist (Qualified Professional) · Location: Statesville, NC (and surrounding areas) · What Will I Be Doing? · Work ...
-
Security Response Center Support Specialist
6 days ago
AppleOne Charlotte, United StatesJob Description · Job DescriptionSecurity Response Center Support Specialist · Location: Charlotte, NC · Pay Rate: $19.67 · Hours: 3:00 PM - 11:30 PM, Tue - Sat · Role Description: · The Security Response Center Support Specialist will assist the Security Response Center team i ...
-
Capgemini Charlotte, United StatesTitle: Workforce Management and Contact Center Solutions Specialist · Location: Charlotte, NC (Onsite) · Job Description: · We are seeking a skilled and experienced Workforce Management and Contact Center Solutions Specialist to join our team in Charlotte, NC. The ideal candidat ...
-
UNC Charlotte Charlotte, United StatesThe Charlotte 49ers Athletic Academic Center (AAC) is committed to empowering all Charlotte varsity student-athletes to take ownership of their personal academic experience. The center provides a framework of support services designed to meet the unique needs of student-athletes, ...
-
Training as a retail merchant
1 week ago
Eclipse Solutions Charlotte, United StatesWhat can you achieve with this job?Become a specialist for our customers in the hotel and catering industry as well as in communal catering. During your training, you will master diverse tasks, as you and your team are responsible for the smooth operation of the market. The custo ...
-
ECAA Anesthesia Specialists Charlotte, United StatesEast Carolina Anesthesia Associates (ECAA) is seeking an employed general physician to join our collaborative team in the beautiful city of Charlotte, NC. Strong regional skills are required. Cases are performed at three surgery centers, Charlotte Surgery Center Wendover Campus, ...
-
ECAA Anesthesia Specialists Charlotte, NC, United StatesEast Carolina Anesthesia Associates (ECAA) is seeking an employed general physician to join our collaborative team in the beautiful city of Charlotte, NC. Strong regional skills are required. Cases are performed at three surgery centers, Charlotte Surgery Center Wendover Campus, ...
-
Work Center Specialist
1 week ago
Novant Health Medical Group Huntersville, NC, United States Full timeNovant Health - Huntersville Medical Center is looking for a compassionate, caring Infectious Disease Specialist to join our rapidly growing Infectious Disease team, and we would love to speak with you about our opportunities. · NovantHealthMedicalGroup is seeking Board Certifie ...
-
Center Medical Specialist
1 day ago
GRIFOLS, S.A. Rock Hill, United StatesWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the worl ...
-
Center Medical Specialist
1 day ago
Grifols SA Rock Hill, United StatesWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the worl ...
-
Center Medical Specialist
1 day ago
Biomat USA, Inc. Rock Hill, United StatesWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the worl ...
-
Atrium Health Charlotte, United States Full timeOverview · Job Summary · Provides professional care in the various Invasive Cardiac, Pediatric and Peripheral Laboratories in accordance with hospital policies and procedures under the supervision of the Technical Operations and/or Nurse Manager. · Essential Functions · Perform ...
-
Center Medical Specialist
1 week ago
GRIFOLS, S.A. SC-Rock Hill, United States· Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the w ...
-
ABA Center Administrative Specialist
1 week ago
A Bridge To Achievement Pineville, United StatesA Bridge To Achievement is seeking an energetic and career-minded professional to join our team We are currently hiring a full time administrative position at our Pineville location. The applicant must be willing to work between the hours of 7:30AM and 6:30 PM, though scheduled t ...
Contact Center Specialist - Charlotte, United States - Addison Group
Description
Job Description
Job DescriptionRole: Call or Contact Center Specialist
Location: Charlotte, NC
Type: Contract/Contract to Hire
Overview:
We are seeking a driven and customer-focused Call/Contact Center Specialist to join our team in a contract (with the potential to transition to hire) role. You will be the voice of our company, providing exceptional customer service through various communication channels, including phone, email, and chat. This role is ideal for individuals who thrive in a fast-paced environment and enjoy building positive relationships with customers.
Responsibilities:
· Respond to incoming calls, emails, and chats from customers in a timely and courteous manner.
· Listen attentively to customer inquiries, concerns, and feedback.
· Provide accurate and helpful information about our products, services, and policies.
· Resolve customer issues efficiently and effectively, following established procedures.
· Upsell and cross-sell products and services when appropriate.
· Document all customer interactions accurately and concisely in our CRM system.
· Maintain a positive and professional demeanor at all times.
· Adhere to all company policies and procedures.
Requirements:
· High school diploma or equivalent.
· Excellent verbal and written communication skills.
· Strong active listening and problem-solving skills.
· Ability to work independently and as part of a team.
· Proficient in Microsoft Office Suite, including Word and Excel.
· Prior call center experience a plus.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.