Site Supervisor - New York, United States - Epiq Systems, Inc.

Epiq Systems, Inc.

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

It's fun to work at a company where people truly believe in what they are doing

Job Description:

The Site Supervisor is responsible for overseeing the daily operations and ensuring exceptional client service at one of our on-site support services centers or client sites.

Will be responsible for the supervision of all employees at the site, including hiring, recruiting, assignment of work, training and development of their professional skills.

Essential Job Responsibilities- Serves as the principal liaison between the employees and the Client- Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service- Continuously looks for opportunities to increase the efficiency of operation- Seeks opportunities to increase services and makes recommendations to the key contact- Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client Hires, trains, supervises, evaluates and develops all personnel assigned to the site- Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime- Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports

Qualifications & Requirements- High School Diploma or equivalent; Associate Degree preferred- Previous supervisor experience in a client service-oriented field, preferably mail/copy/production- Detail oriented with good attention to detail- Good verbal and written communication skills- Strong initiative required; ability to work independently with mínimal direct supervision- Ability to lead others in a professional manner- Working knowledge of Microsoft products including MS Word, Excel and Outlook- Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is USD Hourly USD per hour and may be eligible for an annual bonus.

Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

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to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us