Escalation Support Manager, AI Product - Washington
1 month ago

Job summary
Join a team that's all in on bringing next-generation AI capabilities to the most notable brands and institutions in the world.
Responsibilities
- Oversee daily operations of the nebulaONE product support team.
- Ensure exceptional customer service to end-users.
- Maintain accurate records; analyze support metrics and trends to generate actionable reports and recommendations for improvement of nebulaONE Service Desk activities.
Job description
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