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Savannah

    Ticket and Retail Sales Agent - Savannah, United States - RIVERSTREET RIVERBOAT

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    Description

    Job Description

    Job DescriptionJob Description – Ticket and Retail Sales AgentReports to: Office ManagerSummary of Position: Welcome and warmly greet guests on arrival at the gift shop or an outdoor kiosk. Manage the efficient and timely purchase of tickets and gift shop purchases.Duties & Responsibilities:
    • Warmly and graciously greet all guests upon arrival
    • Be knowledgeable of daily and weekly boat schedule
    • Be courteous and helpful in guests' decision-making process.
    • Up-sell and recommend additional add-on services to cruises
    • Answer the telephone within two rings
    • Speak clearly to guests in person and over the phone
    • Accommodate special seating requests for guests whenever possible
    • Enter information in the computer efficiently and accurately
    • Maintain cleanliness of the work area and gift shop
    • Relay messages to the sales department as needed
    • Thank guests as they leave and invite them to return
    Qualifications:
    • No previous experience is required
    • Must be able to work in a standing position for long periods of time (up to 5 hours)
    • Must be able to communicate clearly and effectively in the predominant language(s) of our guests
    • Must have exceptional grooming habits
    • Must possess basic math skills and can handle money and operate a point-of-sale system.

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