Field Service Technician - Richland Hills, United States - Henis Group

Henis Group Richland Hills, United States

2 weeks ago

Description

Job Description

Company Overview:

Our client specializes in crafting top-quality lawn mowers and light-duty tractors tailored for the meticulous needs of golf courses and large sport fields, particularly golf courses. With a dedication to innovation and precision engineering, our client stands as a leader in providing cutting-edge equipment that enhances turf management and maintenance practices, ensuring pristine playing surfaces for athletes and golf enthusiasts alike.

Responsibilities:

Apply your expertise to diagnose, troubleshoot, and repair equipment failures of electrical and gasoline-powered lawn mowers and light-duty tractors directly in the field, ensuring optimal performance and reliability.
Execute seamless product deliveries, retrievals, and setups to provide uninterrupted service and maintenance to clients, fostering long-term relationships and loyalty.
Generate accurate and timely work orders, parts orders, delivery reports, timesheets, and other necessary paperwork to facilitate efficient operations and documentation.
Serve as a conduit of valuable information, communicating sales leads and customer feedback to the service manager, technical representatives, or designated sales professionals to drive continuous improvement and customer satisfaction.
Manage and maintain all assigned company equipment, inventory, and tools to ensure optimal functionality and availability for service operations.
Uphold the highest standards of cleanliness, preventative maintenance, and inspection protocols for assigned company vehicles and trailers, adhering to all state and local regulations while operating them.
Fulfill any additional duties assigned by management, demonstrating adaptability and commitment to the team's success.

Qualifications:

Educational Background: High school diploma or equivalent required; technical certification or diploma preferred, showcasing your commitment to mechanical proficiency.
Experience: Possess multiple years of mechanical experience, with previous experience servicing lawn mowers, light-duty tractors, or similar equipment being highly beneficial.
Possess an understanding of turf management principles, including the characteristics of grass on golf courses and the impacts of various low mowing equipment on turf health and vitality.
Hold a valid driver's license and adhere to our client's policies and regulations, prioritizing safety and compliance at all times.

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