Data Centre Engineer/ Network Engineer - California, United States - Axiom Technologies

Axiom Technologies California, United States

2 days ago

Full time

Description

Axiom Technologies

is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.

This role will provide onsite/ on-call assistance to end-users within the organisation's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills andExperience
Work with different types of Ethernet and fiber Cables. Follow cabling standards (TIA-568
standard) & fiber testing equipment
Under break fix activities repair\replacefaulty equipment and software to the applicable OEM
recommendation, peripheral cabling (E. g patch cables used to connect wall blocks, line
Tasks to be performed by FSO under onsite MACD'S are below
Add/remove CSU/DSU
Add/remove out of band access devices/modems
Add a router, switch, firewall or its modules and cards (chassis-based or non-chassis
based)
Rogue device identification (tracing the cable from the switch to the end
location)
Wiping configs
Use MS Visio to create applicable documentation and security and network-related knowledge
to perform these tasks (e.g., network diagrams, CMDB data, compliance documentation, DNS
records, Change records)
Perform Site surveys (including wireless LAN site surveys) to capture all in-scope equipment and
related peripheral Equipment located at a Site, and to ensure all Site documentation is accurate
and up-to-date and conducted in accordance with client and OEM standards.
Provide support to network & security devices, un-racking, packing, installing and shipping
equipment to multiple locations.
Work on switches types like Access Switch, Core Switch, Server Farm Switch, Distribution Switch
Perform RMA process
Replacing network hardware,
Label patch cords,
Un-rackdefective hardware,
Install RMA hardware into the Rack,
Repatch copper and Fiber cables
Upgrade the hardware with JJTS standard code / IOS
Complete UAT testing
Ship back the old hardware
Replace or install new network hardware
Need to work with tools they will need to use to perform FSO work
Screwdriver,
Laptop,
Hotspot,
SecureCRT or PUTTY software,
Working knowledge of WebEx / Skype / Teams and AWS
Perform wireless LAN survey for break-fix with proper equipment & training
Local contact point for escalated / aged / outstanding incidents & iTASK
Local point of contact to follow up with NOC and local vendors (e.g. Telco, cabling etc)
Coordinate and manage communication with SDL, and J&J Network Team (e.g. incident update)
Follow up and support on operation team open RITMs
Support other initiatives like TLM, Capacity, Release, Problem management
Network equipment inventory and spares management (e.g. supporting / coordinate Physical inventory count)
Run reports from Network Tools (e.g. LogicMonitor, Netscout, Tornado, Prime etc) for Network CI as required
Perform CSR / MACD / Project work as FSO
Support Network team whenever & wherever required like troubleshooting, knowledge sharing, badging,
site visits, assisting at site/remotely, mentoring resources, training and others
Other Field Services activities as per business requirement & emergencies at all times
Job Features

Job Category

Technical
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United Kingdom

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Canada

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