Resolution Manager - Durham

Hungry, Humble, Honest, with Heart. · The Opportunity · Nutanix is seeking a well-rounded senior customer facing Resolution Managers to lead collaboration among key internal and external stakeholders to ensure customer success. Ensuring the success of our groundbreaking technolog ...

The Opportunity · Nutanix is seeking a well-rounded senior customer facing Resolution Manager. · We are looking to expand our world class team with customer focused individuals driving critical issues to closure.Triage Critical Incidents and develop action plans to deliver custom ...

We're looking for someone with strong work ethic and the ability to work well both independently and within the context of a larger team-oriented environment. · Analyze Helpdesk Ticket and accountable for resolution of the ticket · Responsible to run reports needed for issue reso ...

+Wintel (Windows) Systems Administrator - Advanced · + · An undergraduate degree in a technical field, BS or BA preferred and/or equivalent professional experience. · Microsoft Certified System Engineer certification on Windows 2000 or 2003 preferred. · + · <ul style= ...

Job Details: · Must Have Skills (Top 3 technical skills only) * · 1. Candidate should have at least 2 years of working experience in Genesys in the member and provider contact center · 2. Candidate should have strong hands on PO experience in member and provider contact center ...

Sr QA Engineer resumes needed in Cary, NC · Hiring mgr looking for recent QA automation experience and for: · Proven work experience with QA automation tools such as Selenium(w Java) or Gherkin · We are in search of a Senior QA Engineer on behalf of our client, Fidelity Investmen ...

Design develop and maintain role-based training content for Epic using Microsoft Office and other tools. Assist with building refreshing and testing MST training environments; validate workflows and roles. · Co-facilitate classroom instruction with other trainers assist learners ...

This job is for a credit analyst with experience in collections and great plains accounting software. The position requires strong communication skills and the ability to work independently. · ...

The Program Test Manager is a dedicated resource tasked with the overall responsibility of the successful execution of testing within the program to achieve a high degree of quality to reduce risks & issues and increase customer satisfaction.Negotiating the ongoing purpose and de ...

The team is responsible for a number of business critical applications based on disparate technologies. · Provide Level 3 application support · Troubleshoot issues and conduct root cause analysis · Resolve escalated issues with a sense of urgency · ...

Advance in your career while making a real difference in the community you serve. · A flexible work environment and opportunities for career advancement make the Planning & Development Department a great place to work.We help plan and direct Durham's growth to support a high qual ...

The Sales Support Representative is responsible for critical commercial support for our Enterprise/Key Accounts. · BA/BS in Business or related field is preferred. · A minimum of 4 years of related experience is preferred. · ...

Develop and maintain role-based training content for Epic using Microsoft Office and other tools. · Design comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation. · Incorporate stakeholder feedback to continuously improv ...

· Company Description · OBXtek Inc. · OBXtek is an award winning Service Disabled Veteran Owned Small Business providing information technology and management services to the federal government.  As the prime contractor on over 85% of its work,  OBXtek is a leader in its field a ...

The Operations Administrator (OA) is responsible for ensuring that all administrative scheduling and clerical functions are performed in accordance with company guidelines. · Responsibilities include execution of the JUMP program to ensure customer communication is maintained thr ...

The Operations Administrator (OA) is responsible for ensuring that all administrative functions are performed according to company guidelines. This includes scheduling leads installations customer services management reports accounting functions etc.Key responsibilities include f ...

We're hiring a Support Engineer to help customers get fast, accurate answers—and to strengthen the reliability of our platform through great troubleshooting, documentation, and cross-team collaboration. · We'll manage inbound tickets end-to-end, solve Tier 1 issues (and some Tier ...

The IT Support & ITSM Intern will support day‑to‑day IT operations while gaining hands‑on experience with enterprise service management practices. This is an excellent opportunity for a student in IT operations, service management, and cybersecurity‑aware support environments. · ...

· Position Description · Work, Serve, Thrive.  With the City of Durham    · Advance in your career while making a real difference in the community you serve.  · Hiring Range: $77, $93,008.40 · Hours: 8:00AM - 5:00PM · A flexible work environment, top-notch management, highly qua ...

Seeking a detail-oriented Technical/Operations Associate to support helpdesk tickets, reporting, and issue resolution related to sales commission processes. · ...