Manager, Program Management - Williamsport, United States - Spartronics LLC

Description

Job Description

Spartronics is more than just a company. We have great facilities, a dedicated and talented team, tremendous capacity and capabilities, and longstanding customers who need us. Now, it's all about driving forward with a winning strategy that builds on our strengths to create growth for our - customers, shareholders, and employees. As an Electronic Manufacturing Services provider, we strive to meet and exceed our mission to be the preferred provider of fail-safe electronics solutions that save lives and protect what matters the most.

At Spartronics, we're not just building products, we build products lives depend on. As an electronic manufacturing services (EMS) provider for the commercial aerospace, defense, medical device, life science, and industrial markets, we work to deliver products of the highest quality and reliability.

Our organization provides comprehensive contract manufacturing services, ranging from printed circuit board assembly (PCBA) and subsystem integration to full-box build (high-level assemblies). Additional services include engineering support such as manufacturing testing, supply chain management, sustaining engineering, and a suite of aftermarket services to support the full OEM product lifecycle. With over $500 million in revenue, approximately 1,700 dedicated employees, and manufacturing resources strategically located worldwide, our manufacturing network spans the United States, Mexico, and Vietnam. To learn more about our sites, please visit

Why Join Us:

When you become a part of Spartronics, you're joining a team of dedicated and talented, individuals who share a common goal - to win as one. We value talent, innovation, and a hunger for growth. Here, you'll have the opportunity to work with industry leaders in Aerospace & Defense, Medical & Life Science, and Industrial markets where our customers put full trust in us to deliver the most complex, highly regulated products that have to work the first time, every time.

Position: Manager of Program Management

Location: Williamsport, PA

About the Role: The Manager of Program Management will identify and facilitate organic growth opportunities and maintain an understanding of the business pipeline and customer forecasts. The MPM will lead and support high-visibility customer engagement activities including internal business reviews, customer program reviews, new program pursuits, and bid & proposal activities. The MPM will direct all phases of programs from inception through completion and post-delivery support. This will be done through the application and continuous improvement of PM processes, including quoting, proposal writing, contract reviews and management, schedule oversight and reporting, and action item tracking and management. The MPM is expected to influence, partner, and collaborate with Operations (Manufacturing, Supply Chain, etc.), Engineering, Quality, and Finance to ensure program needs are understood and meet plans and customer commitments. The MPM is responsible for the overall site-level customer satisfaction, program profitability, schedule performance, action item planning, and execution, as well as contractual risk management.

The MPM directly manages all personnel within the site-level PM organization. The MPM reports directly to the Director of Program Management for the Aerospace & Defense Segment of Spartronics and has a matrixed reporting relationship to the Site Director. Your contributions will help us continue our journey towards Winning as One: One company. One team. One purpose. One plan. One culture.

What a typical day looks like:

• Lead the assigned PM staff for the site-level customers and programs
• Establish employee goals, mentor, train, and improve the overall PM services
• Hire, train, and be a motivating mentor to the PM staff and cross-functional team
• Own and continuously improve site-level PM and quoting processes and procedures
• Partner with Site Leaders, Operations, Manufacturing, Supply Chain, Engineering, Quality, and Production Control to ensure priorities, issues, and actions are resolved in a timely manner
• Foster highly effective customer relationships and deliver exceptional customer satisfaction
• Own the Annual Operating Plan for customers and programs
• Support and provide input to customer Bid and proposal activities including on-time and accurate submission, as well as internal reviews for strategic opportunities with Executive Staff prior to submission
• Review and approve bids & proposals including Certified Cost and Price Data, when applicable
• Lead large, strategic, complex program pursuits and negotiations for new awards
• Maintain a site-level opportunities pipeline, identifying customer and program growth potential
• Provide customer escalation support for customer complaints, quality, delivery, service, and proposal requests, as well as oversee successful Customer Improvement Plans
• Maintain, approve, and improve customer Long Term Agreements, minimizing financial and operational risk
• Lead & support customer business and program reviews with preparation and execution
• Lead & support PM review processes for internal reviews of program health, financial, delivery, quality, technical, and risk management
• Lead & support "Voice of the Customer" internal reviews, ensuring understanding and action regarding customer satisfaction and supplier scorecard/ratings
• Lead excess / aging inventory processes and action to ensure effective working capital
• Manage and facilitate customer account analysis for profitability analysis, invoicing, purchase price variance, tariffs, deposits, etc., in partnership with the Finance organization

The experience we're looking for to add to the team:

Education

• BA/BS in business, technical, or related field
• 5+ years of program management (preferably in PCB contract management) experience
• 5+ years of people management experience

Knowledge, Skills, & Abilities

• Demonstrated analytical problem solver with strong computer skills
• Strong negotiation, interpersonal & communication skills
• Extensive experience and judgment to plan and accomplish goals
• Demonstrated leadership capabilities
• Excellent oral, written, and presentation skills
• Understanding of the Defense acquisition and budget process
• Advanced skills in MS Office applications, including Word, Excel, PowerPoint, Outlook
• Strong financial acumen related to quoting and profitability analysis
• Ability to effectively communicate in all forms with others inside and outside the organization
• Ability to work with a high level of accuracy and attention to detail to produce quality results
• Ability to multi-task effectively and adapt within a rapidly changing environment
• Ability to conceptualize and understand technical reports, data, and drawings, etc.
• Desire to work in a fast-paced environment and lead cross-functional teams
• Confident decision-maker and results-oriented

Work Schedule- On-Site Williamsport, PA

Shift: Monday – Friday

Our Commitment: At Spartronics, we're dedicated to fostering an inclusive, diverse, and equitable workplace. We believe that diverse perspectives drive innovation, and we welcome candidates of all backgrounds to apply. Our culture at Spartronics values accountability, unity, respect, and transparency. These winning values are the lifeblood of our business. We embrace diversity through people who believe in these values. Embracing our employees' differences enables us to be a stronger team.

Join Our Journey: If you're ready to be a part of something extraordinary, challenge the status quo, and shape the future, then we want to hear from you. Together, we'll continue to win, while we build products lives depend on.

Our Benefits:

• Full range of medical, dental, and vision benefits. Medical plan options include 2 PPO plans and 2 High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). By completing an annual Wellness Exam, you will save $ on your PPO plan. Or, on the HDHP, we contribute $750 (single) or $1,500 (family) to a HSA.
• Flexible Savings Accounts for Medical, Dependent Care, and Limited Purpose (dental and vision only)
• PTO and Holiday Pay
• Company-paid life insurance and disability at 1 times your annual salary at no cost to you, with options to increase coverage amounts
• 401k with a company match of 50% to every dollar up to 6%
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance optional plans
• Employee Assistance Program
• Tuition Reimbursement
• Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding.
• Relocation assistance could be provided.

How to Apply: If this sounds like the perfect opportunity for you, please apply with your resume and a cover letter outlining your qualifications and why you're excited about joining Spartronics.

Spartronics is an equal opportunity Employer/Veteran/Disabled 41 CFR We comply with federal Affirmative Action guidelines in all employment opportunities for qualified employees and applicants. We encourage applications from candidates of all backgrounds and experiences.