Customer Service Rep - Burlington, United States - TS Food Packaging

TS Food Packaging
TS Food Packaging
Verified Company
Burlington, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Summary:

TS Foods provides food packaging and manufacturing solutions for our customers.

We are seeking a Customer Service Representative to join our team to serve as the main point of contact for designated customers.


Responsibilities:


  • Answer incoming customer inquiries regarding production, scheduling, shipment and inventory.
  • Work with production to create labels, spec sheets, and special instructions
  • Participate in new product meetings to ensure customer specs are met
  • Confirm customer inventory counts, invoicing and recordkeeping, troubleshoot receiving and shipping issues.

Requirements:


  • Proficiency in Word and Excel is required
  • Excellent communication skills to effectively interact with customers
  • Previous experience in sales or customer service in a manufacturing environment is preferred
  • Strong phone etiquette and active listening skills
  • Diploma or GED is required, and a valid driver's license to commute to other local offsite locations.
Joining our team as a Customer Service Representative offers the opportunity for career growth and a supportive work environment. If you are passionate about delivering exceptional customer service and have the required skills, we encourage you to apply.


Pay:
$ $24.00 per hour

Expected hours: 45 per week


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Ability to Relocate:

  • Burlington, WI 53105: Relocate before starting work (required)

Work Location:
In person
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