- Serves as a resource to lower-level medical call nurses and physical therapists.
- Establishes and maintains supportive relationships with members.
- Performs professional assessment of member's back pain with accurate and concise documentation.
- Collects and integrates information in the digital platform.
- Utilizes established software, written materials, on-line resources and nursing or physical therapy (PT) background to provide members with appropriate medical information.
- Collaborates frequently with multi-specialty team, including external vendors, to assess care management and make recommendations and referrals.
- Communicates care decisions to patients when needed.
- Responds to member's care-related questions via phone or email.
- May develop training materials and implement care protocols.
- Requires AS degree in nursing or DPT and a minimum of 2 years of acute clinical experience; or any combination of education and experience, which would provide an equivalent background.
- Current unrestricted RN or PT license in applicable state(s) required.
- BS in nursing or DPT preferred.
- Previous care management experience preferred.
- Call Center experience strongly preferred.
- The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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clinical care coordinator i - Denver, CO , USA, United States - Elevance Health
Description
Clinical Care Coordinator ILocation:
Within 50 miles of a pulse point
Shift :
Monday - Friday from 9:30 am - 6:00 pm CST or PST
The Clinical Care Coordinator I is responsible for telephone and electronic outreach to specific members who may benefit from a more coordinated approach to managing back pain.
How you will make an impact:
Minimum Requirements:
Preferred Skills, Capabilities, and Experiences:
For candidates working in person or remotely in the below locations, the salary* range for this specific position is $30.74 to $55.
Locations:
California; Colorado; Nevada; Washington State
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company.
The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler.
We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
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