Customer Service Representative - Peoria, United States - Brad Siok - State Farm Agent
3 weeks ago
Description
Benefits:
- 401(k)
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
CUSTOMER SERVICE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brad Siok - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
You will also be required to review a customer's policy and direct calls to sales agents when a policy needs to be initiated.
RESPONSIBILITIES:
- Build personalized relationships with clients.
- Keep a professional appearance and friendly attitude.
- Pivot to other lines of insurance by recommending available products.
- Ask for referrals and reviews.
- Conduct policy reviews.
- Note every communication with clients in ECRM.
- Directing clients to a sales representative when a policy needs to be initiated.
QUALIFICATIONS:
- Have your Property and Casualty state insurance license.
- Obtain an agreement with State Farm within the first two weeks of employment by completing all State Farm training.
- If not already licensed with Life and Health initiate process within 60 days.
- Prior insurance experience is preferred but not required.
COMPANY VALUES:
- Respect
- Integrity
- Reliability
- Pride
- Caring
BENEFITS:
- Simple IRA with company match
- Salary plus commission/bonus
- Health benefits
- Paid time off
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
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