Loan Ops Rep Iv - Lewiston, United States - TD Bank

TD Bank

Verified Company

Lewiston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Work Location:

Lewiston, Maine

Hours:

40

Pay Details:

$ $31.50 USD

Line of Business:

Personal & Commercial Banking

The Loan Operations Representative IV performs various administrative tasks involved in servicing Loans.

This is a position that is
primarily onsite at the following location:140 Mill Street

Lewiston, Maine 04240

Hours of Operation are:
Monday - Friday 8:00am to 5:00pm

Depth & Scope:

Performs highly complex or nonroutine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations
Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff
Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities
Makes entries in general ledger related to paperwork and information processed
Approves and reviews general ledger entries and/or invoices for accuracy and completeness
Provides input and assistance to management in developing and maintaining budget
Identifies, audits, investigates, and rectifies departmental discrepancies
Reviews work and provides information and procedural knowledge to less experienced staff
Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members
Responds to the most complex inquiries and issues from Customers and internal units; Researches information to provide responses and resolution
Contacts Customers to explain items affecting their accounts
Follows up with branches and other units to resolve discrepancies and Customer issues

Education & Experience:

High school diploma or GED
3+ years related experience
Proven knowledge of Loan Operations policies and procedures as well as related agency regulations
Proven attention to detail and the ability to prioritize workload to meet unit objectives
Proven ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledgesharing in the work group is required
Excellent interpersonal skills, as well as excellent written and verbal skills
Must possess strong analytical and administrative abilities

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel
Occasional

International Travel

Never

Performing sedentary work

Continuous

Performing multiple tasks

Continuous
Operating standard office equipment
Continuous
Responding quickly to sounds
Occasional

Sitting

Continuous

Standing

Occasional

Walking

Occasional
Moving safely in confined spaces
Occasional
Lifting/Carrying (under 25 lbs.)
Occasional
Lifting/Carrying (over 25 lbs.)
Never

Squatting

Occasional

Bending

Occasional

Kneeling

Never

Crawling

Never

Climbing

Never

Reaching overhead

Never

Reaching forward

Occasional

Pushing

Never

Pulling

Never

Twisting

Never
Concentrating for long periods of time
Continuous
Reading, writing and comprehending instructions
Continuous
Adding, subtracting, multiplying and dividing
Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

**Our Total Re