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    Patient Registration Rep I - Los Angeles, United States - vTech Solution

    vTech Solution
    vTech Solution Los Angeles, United States

    3 weeks ago

    Default job background
    Description

    Status:
    Open

    Union Code:

    • Profession:Non-Clinical
    • AdministrativeSpecialty:Patient RegistrarUnit:Admitting / Shift:Day 5x8Hour (09:30 18:00)

    Block Schedules:
    No
    Start Date:05/06/2024
    Job Duration:13# of Positions:1Non-Bill


    Orientation:

    Job ID:2469419Account Manager:
    Brittney ClarkEmail:Brittney


    comOvertime Multiplier:
    8 regular hours in a day AND 40 regular hours in 1 week : 1.5%
    Double Time Multiplier:12 total hours in a day : 2%

    Charge Nurse:
    None

    On Call:
    None

    Call Back:
    NoneHoliday:1.

    5%

    Observed Holidays:
    New Year's Day:
    Falls Within: 7:00 PM day before - 7:00 AM day after

    Labor Day:
    Falls Within: 7:00 PM day before - 7:00 AM day after

    Independence Day:
    Falls Within: 7:00 PM day before - 7:00 AM day after

    Memorial Day:
    Falls Within: 7:00 PM day before - 7:00 AM day afterThanksgiving:
    Falls Within: 7:00 PM day before - 7:00 AM day afterChristmas:
    Falls Within: 7:00 PM day before - 7:00 AM day after

    Holiday Comments:
    NoneOrientation:All Hours Billable

    Job Location:1225 Wilshire BoulevardLos Angeles, CA 90017Description:

    JOB TITLE:
    Patient Registration Rep I - 9:30am - 6:00pmSHIFT/


    SCHEDULE:

    80 HRS BIWEEKLY - NO WEEKENDS Must be able to provide a physical copy of HS Diploma or GED or Higher Education, if requestedPOSITION SUMMARYEnables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts.

    Calculates and secures patient liability, includingcopayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital's needs are met.


    SPECIFIC SKILLS NEEDED

    • Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
    • Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required
    • Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
    • Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner
    • 1+ year of medical office /hospital/medical billing work experience preferred
    • Medical terminology knowledge strongly preferred
    • Insurance knowledge required
    • Ability to multi-task in a fast and high-pressured environment
    • Stringent adherence to all HIPAA laws
    • Strong typing skills 45 and up wpm is required
    • Strong analytical skills, problem solving. The ability to act and decide accordingly.
    • Excellent Customer service and phone skills with a background in the medical industry
    • Ability to travel to off-site locations (Outpatient only)EDUCATION/EXPERIENCE/TRAINING
    • One-year experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience required
    • High school graduate required or equivalent, evidence of continuing education preferred.
    • Medical terminology strongly preferred
    • Insurance and billing experience strongly required
    • Drivers License; ability to travel to off-site locations (Outpatient only)
    • Bilingual Spanish or Chinese (Mandarin) preferred
    • LA City Fire Card within 6 months of employment (PHGSH only)
    RTO (requested time off) must be on the submittalNo RTO the first two weeks of an assignmentPlease Note:

    Once RTO is submitted, this cannot be changed unless it's to cancel time requested - ensure that you have confirmed all dates needed off for the entire length of contract.

    COVID-19 Vaccine (Facility Guideline):Required + Booster - Medical/Religious Exemptions and Declinations AllowedFlu Vaccine (Facility Guideline):Required - Medical/Religious Exemptions and Declinations AllowedAttachmentsmsg, pdf, xlsx, xls, csv, zip, png, jpg, jpeg, gif, bmp, txt, docx, doc, emlNo attachments have been uploaded.

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