- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company's key performance indicators provided in training
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company's performance metrics
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Customer Service Representative
2 weeks ago
Tide Cleaners Meridian, United StatesPosition: Customer Service Representative · Pay: $13-15 per hour based on experience plus incentive bonus · Hours: 3:30-7pm daily and Saturdays during the school year. Flexible with your school schedule. · Job Summary: Tide Dry Cleaners is seeking enthusiastic and reliable hig ...
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Customer Service Representative
1 week ago
Ace Handyman Services Meridian, United StatesCustomer Service Professionals are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services We are a national leader in the home improvement and home repair s ...
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Customer Service Representative
1 day ago
TEKsystems Meridian, United StatesAs a Medical Devices Customer Service Representative, you will play a crucial role in assisting customers with their medical supply needs. Your responsibilities will include: Expected to take approximately 5-8 calls per hour. Respond to customer inquiries with confidence and prof ...
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Customer Service Representative II
2 weeks ago
Force America Meridian, United StatesJob Description · Job DescriptionOverview: PreCise MRM is seeking an experienced Customer Service Representative for our Boise area office. The successful candidate's responsibilities will include, but not be limited to, monthly and annual subscription billing, processing payment ...
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Medical Customer Service Representative
2 weeks ago
FMS, Inc. Meridian, United StatesJob Description · Job Description**THIS POSITION REQUIRES 3-4 MONTHS OF ON-SITE TRAINING IN MERIDIAN, ID BEFORE BEING GIVEN THE OPPORTUNITY TO WORK REMOTELY FROM HOME** · **OPPORTUNITY TO EARN UNCAPPED MONTHLY COMMISSION** · Medical Billing Customer Service Representative · Seeki ...
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Customer Service Representative
2 weeks ago
Wesco Meridian, United StatesWesco S Teare Ave [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex probl ...
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Customer Service Representative
2 weeks ago
FloForm Countertops Meridian, United StatesDescription · With 16 branches and 5 manufacturing facilities located in the Pacific Northwest and Western Canada, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of the Best Man ...
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Customer Service Representative
3 days ago
Tide Cleaners Meridian, United StatesPosition: Customer Service Representative · Hours: Full or Part Time available. Great for college students. Flexible hours. Store is open 7am-7pm Monday-Friday. Saturday 7-5pm. Closed Sunday · Pay: $14-16 hourly plus bonus · Job Summary: The CSR is responsible for providing ex ...
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Mustard Seed Financial & Insurance Meridian, United StatesJob Description · Job DescriptionJoin Mustard Seed Financial & Insurance, a leading insurance agency in Meridian, Idaho. As a Personal Lines Insurance Customer Service Representative, you will be an integral part of our team, providing exceptional service and support to our value ...
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Service Sales Representative
3 weeks ago
ADT Boise, United States_Company Overview:_ · At Apex/Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more ...
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Enrollment Services Representative
2 weeks ago
Carrington College Boise, United StatesWho Are We: Carrington College helps students achieve success by providing them with "hands-on" training that uses the technologies and processes that are used in the field, allowing them to build their confidence while they "learn by doing". Our focus is to help change the lives ...
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Customer Service Representative
4 days ago
R1 RCM Boise, United States Part timeLocation: Onsite at Intermountain Layton HospitalShift: Monday - Friday 1pm - 6pm As our Customer Service Representative, you'll work to help our patients check into the Point Of Service Department. It's fast-paced on occasion and you'll be the person they rely on to answer ques ...
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Customer Service Representative
4 days ago
R1 RCM Boise, United States Part timeLocation: Onsite at Intermountain Layton Hospital · Shift: Monday - Friday 1:00 pm - 6:00 pm · R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the on ...
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Customer Service Representative
2 weeks ago
Circle K American Canyon, United States Full timeStore : 112 Lombard Rd, American Canyon, California 94503 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun enviro ...
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Customer Service Representative
2 weeks ago
R1 RCM Boise, United States Part timeLocation: Onsite at Intermountain Alta View HospitalShift Days and Hours: Sunday, Thursday and Friday 4:30pm - 1am · As our Customer Service Representative, you'll work to help our patients check into the Emergency Department. It's fast-paced on occasion and you'll be the person ...
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Customer Service Representative
2 weeks ago
R1 RCM Boise, United States Full timeLocation: Onsite at Intermountain Layton HospitalShift: Thursday - Saturday 6am - 6:30pm · As our Customer Service Representative, you'll work to help our patients check into the Emergency Department. It's fast-paced on occasion and you'll be the person they rely on to answer que ...
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Customer Service Representative
5 days ago
Circle K American Canyon, United StatesJOB DESCRIPTION Store : 112 Lombard Rd, American Canyon, California 94503 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in ...
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Customer Service Representative
2 weeks ago
Cody Walgamott - State Farm Agent Boise, United States Full timeBenefits:Flexible schedule · Paid time off · Profit sharing · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you S ...
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Customer Service Representative
5 days ago
R1 RCM Boise, United States Full timeFor this US-based position, the base pay range is $ $19.50 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it's up to us to use our shared expertise ...
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Customer Service Representative
2 weeks ago
BCForward Challis, United StatesJob Description · Job DescriptionBCforward is currently seeking a highly motivated Customer Service Representative at Boise ID 83714 · Job Title: CSR · Location: Boise, ID 83714 · Expected Duration: 2 Years contract with strong possibility of extension · Max Pay Rate: $17/hr · Th ...
Customer Service Representative - Meridian, United States - Resilient Enterprises, Inc.
Description
Job Description
Job DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service Representative:
Skills and Qualities We Seek in a Customer Service Representative:
Requirements of a Customer Service Representative:
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