Direct Hire Ramp Agent - East Boston, United States - Arcadia Staffing
Description
As an Airline Ground Agent, you will play a crucial role in providing a positive and hassle-free experience for our passengers from the moment they step into the airport until they board their flightYour responsibilities will include:
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Passenger Assistance: Greet passengers, check them in, issue boarding passes, and check luggage as needed.
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Safety and Security: Ensure compliance with safety and security regulations, including baggage screening, and maintaining a secure airport environment.
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Communication: Liaise with passengers, flight crews, and other airport personnel to provide information and assistance.
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Baggage Handling: Safely transport, load, and unload passenger luggage, including oversized or special items.
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Gate Services: Prepare and manage the boarding process, assist passengers with seating, and facilitate on-time departures.
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Customer Service: Provide excellent customer service, addressing passenger inquiries and resolving any issues professionally.
Requirements:
QUALIFICATIONS:
- Airline work experience preferred
- Airline reservation system experience preferred
- Must be at least 18 years old
- Must hold a high school diploma or equivalent
- Valid driver's license
- Must be able to lift up to 70 lbs.
- Basic computer skills required
- Excellent communication and excellent customer service skills required
- Ability to interact effectively with others
- Ability to work independently and adapt to changing work priorities
- Ability to communicate effectively, orally and in writing
- Flexibility of schedule is a must
- This position will often require working nights, weekends and holidays
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for career growth and advancement.
- Onthejob training and development.
- The chance to be part of a dynamic and diverse team.
Pay:
$18.00 per hour
Benefits:
- 401(k)
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Work setting:
- Inperson
Education:
- High school or equivalent (required)
Experience:
- Airline: 1 year (preferred)
- Airline reservation system: 1 year (preferred)
- Ramp: 1 year (required)
License/Certification:
- Driver's License (required)
Work Location:
In person
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