Direct Hire Ramp Agent - East Boston, United States - Arcadia Staffing

Mark Lane

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Mark Lane

beBee recruiter


Description
As an Airline Ground Agent, you will play a crucial role in providing a positive and hassle-free experience for our passengers from the moment they step into the airport until they board their flight


Your responsibilities will include:
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Passenger Assistance: Greet passengers, check them in, issue boarding passes, and check luggage as needed.
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Safety and Security: Ensure compliance with safety and security regulations, including baggage screening, and maintaining a secure airport environment.
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Communication: Liaise with passengers, flight crews, and other airport personnel to provide information and assistance.
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Baggage Handling: Safely transport, load, and unload passenger luggage, including oversized or special items.
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Gate Services: Prepare and manage the boarding process, assist passengers with seating, and facilitate on-time departures.
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Customer Service: Provide excellent customer service, addressing passenger inquiries and resolving any issues professionally.


Requirements:


QUALIFICATIONS:


  • Airline work experience preferred
  • Airline reservation system experience preferred
  • Must be at least 18 years old
  • Must hold a high school diploma or equivalent
  • Valid driver's license
  • Must be able to lift up to 70 lbs.
  • Basic computer skills required
  • Excellent communication and excellent customer service skills required
  • Ability to interact effectively with others
  • Ability to work independently and adapt to changing work priorities
  • Ability to communicate effectively, orally and in writing
  • Flexibility of schedule is a must
  • This position will often require working nights, weekends and holidays

What We Offer:


  • Competitive compensation and benefits package.
  • Opportunities for career growth and advancement.
  • Onthejob training and development.
  • The chance to be part of a dynamic and diverse team.

Pay:
$18.00 per hour


Benefits:


  • 401(k)
  • 401(k)
matching

  • Health insurance
  • Paid time off
  • Vision insurance

Work setting:

  • Inperson

Education:


  • High school or equivalent (required)

Experience:


  • Airline: 1 year (preferred)
  • Airline reservation system: 1 year (preferred)
Customer Service: 1 year (required)

  • Ramp: 1 year (required)

License/Certification:

  • Driver's License (required)

Work Location:
In person

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